This episode features two interviews from IT Nation Secure 2024 in Orlando. The first is with Matt Lee, Senior Director of Security and Compliance at Pax8, discussing passwordless authentication, biometrics, and the future of cybersecurity. The second interview is with Bobby Jacobs, Head of Growth at Thread, last year's winner of the ConnectWise Pitch It Accelerator program. Bobby shares updates on Thread's service experience platform, including new features like the Planner for dispatchers and upcoming integrations.
Grace Judson and I discuss managing people and clients, understanding motivation, explaining projects to non-technical people, and the importance of communication and dialogue.
What's the best thing to do after a $1.2 million in phishing scam? You market the heck out of it! Reginald Andre explains how he was able to newsjack an incident involving the city of Fort Lauderdale and his tips on avoi…
This episode features a fascinating discussion with the leadership geek, Grace Judson. Grace's groundbreaking journey through the tech industry has led her to address the people problems, often overlooked, that can derai…
Wes Spencer and Alex Farling, co-founders of EmpathMSP, are causing a seismic shift in the IT channel. They address the common issues that MSPs face and how EmpathMSP can help them improve their efficiency, develop proce…
Showing real gratitude to clients is an important part of building strong relationships with them. Lori, through her company Zen Rabbit, has helped busy professionals say thank you to their clients, strengthen relationsh…
Join us as we explore the game-changing product, NaviStack, with Kevin Lancaster and Matt Solomon from the Channel Program. NaviStack aims to simplify the marketplace for IT service providers by providing a centralized p…