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649 Aportio: The AI-Powered Email and Alert Management Game-Changer for MSPs

Author: Marvin Bee June 17, 2024 Duration: 18:39

Podcast episode

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Technology Business Entrepreneurship News

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) by Marvin Bee is where managed service providers and IT professionals come for straight, practical guidance. This podcast dives into the real-world challenges of running and growing an IT services business - from pricing and packaging to sales, operations, and client management. Each episode features conversations with seasoned IT pros who share hard-earned lessons, proven strategies, and honest stories from the field. Whether youre just starting your MSP or looking to streamline and scale, youll find actionable tips you can apply right away. Listen episodes to stay ahead of industry trends, avoid common pitfalls, and sharpen both your technical and business skills. This podcast is your ongoing companion for building a stronger, smarter, and more profitable IT business in a fast-changing tech landscape.

This episode features an interview with Scott Green from Aportio Technologies, an IT service management startup participating in the PitchIt 2024 competition. Aportio provides an AI-powered email and alert management plugin that helps service desk agents work more efficiently by automating mundane tasks, categorizing requests, prioritizing them, and pre-assigning actions. The conversation explores Aportio's unique value proposition, its origins, and how it differs from other AI-based solutions in the market.

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