611 MSP Money Strategies for Success
MSP Raffi Jamgotchian shares financial tips for IT professionals, emphasizing the importance of financial acumen and operational efficiency in running a successful business.
686 CrowdStrike: A Look Back
Uncle Marv discusses the recent CrowdStrike incident that caused widespread computer outages due to a faulty sensor configuration update. He emphasizes the importance of disaster recovery and business continuity planning, rapid response, and communication. Marv also shares his personal experience dealing with a problematic HP system and a sudden staff resignation. Additionally, he provides updates on his upcoming attendance at ASCII Edge and encourages listeners to support the podcast through Amazon affiliate links.
More episodes
610 Billing Tip: Bill for Everything
Uncle Marv discusses the concept of "bill for everything" in the context of MSPs and their billing practices.
609 Practical Tips for Cash Flow Management
Have you ever found yourself tangled in the complex dance of cash flow versus profit in your business? Join me as I sit down with Heather, a savvy CPA and profit strategist, for a critical examination of cash flow in bus…
608 Billing Tip: Devil in the Details
When clients understand what they're paying for, they're likely to pay faster. I received a cryptic hospital bill laden with undecipherable codes and a staggering total, highlighting the frustration of unclear billing. T…
607 Star Studded Super Show Special
Welcome to the star-studded Super Ops Super Show, where community leaders gather to discuss the importance of community in the managed services industry.
606 Cork Inc.: The Cyber Warranty Solution for MSPs
Ever considered adding cyber warranties to your arsenal of client offerings? Nick Wolf from Cork Inc. discusses the concept of cyber warranties as an alternative or supplemental coverage to cyber insurance, highlighting…
605 Inside the National Society of IT Service Providers
Uncle Marv discusses the National Society of IT Service Providers (NSITSP) with Amy Babinchak
604 Uncle Marv Live
The Florida Man Games really happened. Syncro has a new CEO. Someone actually answered the Q and will get an Amazon gift card. And I talk about almost dying.
603 Community and Peer Groups with Amy Babinchak
We welcome Amy Babinchak, a seasoned IT community leader, to discuss the evolution of her involvement in the tech industry, her recent transition after selling her MSP, and the various ways she continues to support IT pr…
Florida Man Games and Diversity
Uncle Marv discusses the Florida Man Games, a wild sporting event, and then delves into a heartfelt discussion on diversity in the tech industry, prompted by the departure of Emily Glass, CEO of Syncro. Uncle Marv shares…
601 Community: All Things MSP
Guest: Eric Anthony with the All Things MSP Community Group. Eric is an MSP (Managed Services Provider) veteran and the MSP Enablement Director at Egnyte.
600 The Junior Chronicles and Smart Coffee
Ever found yourself chuckling at the quirky quirks of IT newbies? Join me for a special weekend podcast with a humorous and insightful story about our friend CJ.
599 Be a Better Leader
I'm joined by Karen Knab, an executive leadership coach, to discuss the importance of communication and conflict resolution for IT professionals. We tackle the challenges techies face when dealing with people and not jus…
598 Mastering Assertive Leadership: A Deep Dive with Karen Knab
Karen Knab and I continue our discussion on leadership styles and assertive communication. Our conversation emphasizes the importance of being in the right headspace, using a framework for assertive communication, and ma…
597 Mastering Communication and Leadership with Karen Knab
Karen Knab, an executive leadership coach, discusses the importance of effective communication and leadership skills in the IT industry. Karen shares her insights on the different communication styles, the concept of a t…