Callan Sapien from Synthreo discusses the evolution from early AI automation to MSP-ready, no-code/low-code AI platforms. The conversation covers market dynamics, how MSPs can identify real client problems, and the importance of balancing AI risk with business value through AI-assisted workflows and guardrails.
AppRiver hosted a few partners and MSPs at the Seminole Hard Rock Hotel & Casino here in my neck of the woods. I wanted to hear what they had to say to after being acquired by OpenText.