Jerry Koutavas, President of ASCII, joins Uncle Marv live from the 2025 ASCII Edge event in Orlando to discuss how ASCII is empowering MSPs to thrive in a rapidly evolving industry. He highlights updates to the member portal, the unique value of peer-to-peer collaboration, and how ASCII helps members stay ahead of industry trends. The conversation also touches on critical topics like mental health in IT and strategies for navigating mergers and acquisitions.
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.