Break-Fix to Breakthrough Mindset (961)


Author: Marvin Bee February 10, 2026 Duration: 25:18
Tired of reactive MSP chaos? Nancy Henriquez delivers battle-tested wisdom from her book "Break-Fix to Breakthrough," showing how she lived her own advice amid family health crises while restructuring Sibyl Consulting. This episode arms you with the mindset upgrade every IT pro needs to scale without burnout.

More episodes

Duration: 25:26
Mike DePalma reveals how OpenText is shaking up the MSP channel with flexible contracts, powerful cybersecurity bundles, and a focus on making life easier for partners. Learn why MSPs are flocking to OpenText for support…

Duration: 21:27
From modems to modern security—John Helms, a ConnectWise veteran, shares his journey and the secrets behind building powerful SIEM solutions. Learn how ConnectWise is making security simpler, more integrated, and more ef…

Duration: 25:29
Discover how Liam Downward, co-founder of Cyrisma, is tackling the biggest pain points for MSPs—tool overload, shrinking margins, and building client trust. Liam shares his journey from MSP burnout to launching Cyrisma,…

Duration: 48:14
Discover how Syncro is rewriting the rules for MSPs with their new XMM platform, offering seamless Microsoft 365 integration, advanced automation, and a pricing model that puts partners first. Syncro's Michael George and…

Duration: 31:59
Discover what happens when you “obliterate the box” with Nancy Henriquez, a self-proclaimed MSP rebel who’s built, sold, and reinvented IT businesses. Nancy reveals the mindset shifts, hard lessons, and personal breakthr…

Duration: 47:45
What do the 300 Spartans, Napoleon, and Silicon Valley startups have in common? Nick Shevelyov explains how lessons from history can empower IT professionals and MSPs to better defend their organizations, communicate wit…

Duration: 1:05:24
Dawn Sizer of Third Element Consulting joins Uncle Marv for a candid conversation about thriving as an MSP in high-pressure environments. From navigating vendor relationships and industry trends to prioritizing mental he…

Duration: 56:51
TechCon Unplugged is reinventing itself for 2025, and Paco Lebron joins Uncle Marv to share the inside scoop-along with hard-won lessons on standardizing MSP operations, navigating vendor choices, and building true IT co…

Duration: 50:02
Giant Rocketship’s Dustin Puryear returns to reveal how AI-driven helpdesk automation can transform MSP operations. From rebalancing workloads and prioritizing VIP clients to the real challenges of integrating with popul…

Duration: 35:43
Uncle Marv shares a whirlwind week of managing a major client office move in Tampa while navigating personal family emergencies. He breaks down the completion of a challenging Office 365 migration, recounts network troub…

Logo
Select station
VOL