In this episode, I sit down with Heather Simek for a candid conversation about the ever-changing MSP landscape. We tackle big news like Kaseya’s acquisition of TMT, the FTC’s click-to-cancel rule, and the power of community in IT. Heather’s passion and honesty shine as we explore what it really means to thrive in managed services today.
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.