Uncle Marv and Keith Ellis dive deep into the difference between standards and best practices, tackling why “average” is no longer enough for MSPs. The conversation offers actionable advice and frameworks for breaking free from industry commoditization and the “success prison” so many tech entrepreneurs face.
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.