Ready to transform your MSP by focusing on more than just tech? This week, Uncle Marv chats with Lisa Shorr, a branding expert and MSP owner, about the power of personal and corporate branding. Lisa shares how a painful client firing led her to discover the critical role of soft skills and intentional communication in client retention and business growth. It's time to stop viewing your MSP as just a vendor and start acting as a trusted advisor!
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.