Uncle Marv shares how his “time off” turned into ISP upgrades, copier chaos, and hospital visits, then pivots into practical MSP New Year resolutions. Learn how to stop underpricing, package cybersecurity as its own value, tighten client onboarding, and create a peer mastermind so your MSP can grow profitably in 2026.
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.