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TechAlign: Better MSP Business Reviews (EP 1056)

TechAlign: Better MSP Business Reviews (EP 1056)

Author: Marvin Bee August 12, 2026 Duration: 22:50
Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
TechnologyBusinessEntrepreneurshipNews

Tyler Smith, CEO and Co-Founder of TechAlign, joins the IT Business Podcast to discuss a platform built by MSP professionals to streamline technical alignment reviews and QBRs. TechAlign combines assessments with PSA/RMM data to help IT providers identify client gaps, present recommendations, track remediation, and turn review findings into roadmap and project opportunities.

Guest: Tyler Smith

=== Chapters

  • 00:24 Introducing PitchIT 2026 and TechAlign’s Tyler Smith
  • 01:58 TechAlign’s five-minute pitch: QBRs and alignment reviews
  • 06:45 Why TechAlign was built for MSP workflows
  • 08:32 Integrations, backup platforms, and the product roadmap
  • 10:25 Early-adopter feedback and customizable assessment workflows
  • 12:15 From approved recommendations to implementation tracking
  • 13:50 Using QBRs to uncover service and sales opportunities
  • 15:31 Identifying technology gaps and creating remediation tickets
  • 16:51 MSP branding, custom domains, and client-facing reports
  • 18:51 Ideal TechAlign customers and closing thoughts

=== SPONSORS: 

=== SHOW MUSIC: 

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.


Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) by Marvin Bee is where managed service providers and IT professionals come for straight, practical guidance. This podcast dives into the real-world challenges of running and growing an IT services business - from pricing and packaging to sales, operations, and client management. Each episode features conversations with seasoned IT pros who share hard-earned lessons, proven strategies, and honest stories from the field. Whether youre just starting your MSP or looking to streamline and scale, youll find actionable tips you can apply right away. Listen episodes to stay ahead of industry trends, avoid common pitfalls, and sharpen both your technical and business skills. This podcast is your ongoing companion for building a stronger, smarter, and more profitable IT business in a fast-changing tech landscape.
Author: Language: en-us Episodes: 50

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Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Podcast Episodes
TechCon Unplugged 2026 Preview (EP 1048) [not-audio_url] [/not-audio_url]

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I kick this one off with a real-world vendor story from my own MSP, talking through changes at Intermedia, CORE program fees, and what those decisions mean when you’re trying to protect margins while keeping clients full…
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Ann Cloyd, CEO and co‑founder of Deep Tech Inc., joins me to share how she took a Mac‑focused niche supporting New York art galleries and turned it into a 30+ person, dual‑platform IT services company serving both Mac an…
MSPs Under Fire With AI (EP 1046) [not-audio_url] [/not-audio_url]

Duration: 47:45
Shadow IT and shadow AI are already inside our client environments, and in this conversation with Stanley Louissaint I dig into how MSPs can move from “roadblock” to trusted guide when users roll out tools without us. We…
Uncle Marv’s MSP Confessions (EP 1045) [not-audio_url] [/not-audio_url]

Duration: 44:01
I open up about what’s been happening with my family, how it’s affected my focus, and why I’m choosing to put family first while still showing up for the MSP community. I also own up to some recent missteps around Threat…
MSP War Stories with Mike Smith (EP 1044) [not-audio_url] [/not-audio_url]

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I bring Mike Smith into the live studio to swap stories from the trenches about Adobe chaos, ISP contracts gone sideways, and a small office crippled by needless VLANs. Along the way, we share the tools, tactics, and tal…
Pivoting Beyond Your Dream Job (EP 1043) [not-audio_url] [/not-audio_url]

Duration: 35:13
Melanie Curtis and I dig into what it really takes to pivot from a “dream job” into coaching and speaking, without sacrificing family, fun, or your sanity as a business owner.
Facing Fear in Business (EP 1042) [not-audio_url] [/not-audio_url]

Duration: 31:38
Melanie Curtis and I dig into how her world record skydiving career translates directly into how we handle risk, fear, and growth in our IT businesses. We talk about moving on from a “safe” job, planning big transitions,…
Maximizing SaaS Usage Visibility with ScalePad (EP 1041) [not-audio_url] [/not-audio_url]

Duration: 20:48
I sit down with ScalePad’s Ryan Sigouin to unpack how Lifecycle Manager’s new SaaS management gives MSPs real visibility into client cloud app usage, spend, and unused software—without adding another heavy agent to your…
Automating MSP Payments with FlexPoint (EP 1040) [not-audio_url] [/not-audio_url]

Duration: 20:47
Victor Lopez from FlexPoint joins me in Salt Lake City to walk through how MSPs can streamline billing, collections, and payments without blowing up their QuickBooks workflows. We dig into same‑day ACH funding, flexible…
Absolute Security Joins Pax8 (EP 1039) [not-audio_url] [/not-audio_url]

Duration: 24:40
I sit down with Gene Kim from Absolute Security to dig into how their firmware-embedded platform keeps MSP tools installed, self-healing, and recoverable—even when the OS is toast. We also talk about their Pax8 launch, w…

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