The Future of AI in IT Services (EP 906)

The Future of AI in IT Services (EP 906)

Author: Marvin Bee September 30, 2025 Duration: 34:09
Jermaine Clark from Sherweb returns to dig deeper into MSP AI readiness, sharing actionable steps and practical solutions for IT business owners facing real-world automation and service delivery challenges. Don’t miss insights on how to truly transform your MSP in the AI era.

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) by Marvin Bee is where managed service providers and IT professionals come for straight, practical guidance. This podcast dives into the real-world challenges of running and growing an IT services business - from pricing and packaging to sales, operations, and client management. Each episode features conversations with seasoned IT pros who share hard-earned lessons, proven strategies, and honest stories from the field. Whether youre just starting your MSP or looking to streamline and scale, youll find actionable tips you can apply right away. Listen episodes to stay ahead of industry trends, avoid common pitfalls, and sharpen both your technical and business skills. This podcast is your ongoing companion for building a stronger, smarter, and more profitable IT business in a fast-changing tech landscape.
Author: Language: en-us Episodes: 100

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)
Podcast Episodes
Stop Selling Security Backwards (EP 988) [not-audio_url] [/not-audio_url]

Duration: 56:46
In this episode, I sit down in-studio with my good friend Tim Coach from Cynomi to talk about how MSPs can finally get cybersecurity, vCISO services, and compliance under control without drowning in frameworks and spread…
What MSPs Miss on Every Network (EP 987) [not-audio_url] [/not-audio_url]

Duration: 32:38
If you’re still turning off noisy alerts and hoping your basic patching policies are “good enough,” this episode is your wake‑up call. Frank and I talk tough love for MSPs: knowing every IP, understanding real exploitabi…
Building a Smarter MSP with Rick Harber (986) [not-audio_url] [/not-audio_url]

Duration: 1:11:19
Rick Harber joins me to break down how his MSP uses automation, AI, and solid process to triage tickets in seconds, report real value to clients, and grow without constantly hiring more techs. We also swap real‑world sto…
Turning Compliance into MSP Revenue (EP 985) [not-audio_url] [/not-audio_url]

Duration: 43:52
I caught up with Jared Casner of Blacksmith InfoSec after MSP IT Expo to unpack what’s really working for MSPs around security, compliance, and client education. We talk about starting small with CIS IG1, mapping your ex…
Building a Security‑First MSP With Jerem (EP 984) [not-audio_url] [/not-audio_url]

Duration: 52:32
I sit down with Jerem Morris from Datatek to unpack how he built a seven‑figure, security‑first MSP in one of the most competitive markets in the country. We dig into people‑first service, all‑in pricing, cybersecurity s…
Selling MSP Services Without “Selling” (983) [not-audio_url] [/not-audio_url]

Duration: 47:32
I’m joined by sales leader Laura Jeter from Vector Security Networks to unpack how a “big” MSP thinks about co‑managed IT, service desk vs. help desk, and working alongside smaller providers instead of competing with the…
Zero Trust, Conferences, and Swag (982) [not-audio_url] [/not-audio_url]

Duration: 52:55
I walk through real‑world stories from my MSP, including how ThreatLocker helps me shift clients from “right of boom” to proactive, left‑of‑boom security thinking, and why guardrails matter when they start playing with A…
Delaware Just Raised Your Cyber Risk (981) [not-audio_url] [/not-audio_url]

Duration: 16:34
A major ruling from the Delaware Supreme Court in the case involving Blackbaud is reshaping cyber liability for MSPs and SaaS providers. This episode breaks down how aggregated claims, weaker dismissal protections, and s…
NetAlly LinkRunner 1500: First Look & Live Test (980) [not-audio_url] [/not-audio_url]

Duration: 18:26
I unbox and live‑test NetAlly’s new LinkRunner AT1500 to see if it really deserves a spot in your MSP go‑bag. We run through real copper cable tests, PoE checks, switch discovery, and Link‑Live integration so you can dec…
How MSP-as-a-Service Changes Your Game (979) [not-audio_url] [/not-audio_url]

Duration: 51:03
Juan Fernandez joins me to explain how Summit Holdings’ MSP as a Service framework helps MSPs reclaim capacity, protect margins, and modernize service delivery in the era of AI and MSP 5.0. We dig into common fears about…