Uncle Marv breaks down the “Top 10 MSP Billing Blunders” that dig into the billing mistakes MSPs make every month: treating invoicing as an afterthought, giving away work, mismanaging discounts, flat-fee risk, and making it hard for customers to pay.
AppRiver hosted a few partners and MSPs at the Seminole Hard Rock Hotel & Casino here in my neck of the woods. I wanted to hear what they had to say to after being acquired by OpenText.