Are you secretly working for your biggest client instead of running your MSP? In this solo Wednesday live show, Uncle Marv unpacks how your largest, loudest client can quietly crush your margins, burn your time, and dictate your entire operation if you’re not careful. Using UPS cutting Amazon and his own decision to fire a huge multi-office client, he gives you a practical roadmap to reclaim control.
Guest: Chris Dix, Founder/Chief Geek of ChatStyle. ChatStyle.ai is a messaging solution for MSPs that supports omnichannel communication, including web chat, SMS, Slack, and Teams.
Guest: Brittany Hodak, a renowned keynote speaker and author. Brittany authored the book titled "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates."
Guest: Tim McNeil is the President of Sales MaturIT. Sales MaturIT is a company that provides outsourced sales management services to clients in the MSP industry.
Guest: Dave Maik, the Channel Director for North America at DefensX DefensX is a cybersecurity company that provides innovative solutions to protect businesses from cyber threats.