581: IoT's Impact on IT Professionals
Listen in as I welcome back Michael Sturla from Radix IoT to discuss the ever-increasing impact of IoT on IT professionals.
Your Customer Is Your Paycheck: Why It Matters (EP 901)
From broken appliances to botched phone ports, I explore why customer service so often falls flat—and how IT providers can stand out by making the service experience truly easy and memorable for every client.
More episodes
580: The Power of the Profit First System
Guest: Shannon Simmons, a Certified Profit First Professional and a Certified QuickBooks ProAdvisor
579 Black Friday Preview (with Jason Miller)
Get ready for a Black Friday special! Join me and Jason Miller from Unbound Digital, as we take a closer look at some of the tech gadget deals you can find this shopping season.
578 Black Friday Preview (with Dawn Sizer)
The Black Friday preview with guest Dawn Sizer, discussing everyday products and gifts, and supporting the show through Amazon purchases.
577 Startup to Success: The Story of Thread with Matt Linn
Want to know what winning $70,000 can mean for a tech start-up? Prepare to be inspired by our guest, Matt Linn, COO and co-founder of Thread, fresh from their victory at the PitchIT contest at IT Nation.
576 IT Nation: After The Conference & Swag!
Guest Justin Gilbert from The Channel Company. We're talking about the IT Nation event in Orlando, Florida that I attended last week, and we've got a great segment on vendors and the best swag.
IT Nation: Chillin' with Eric Anthony
Ever wondered how the magic happens behind the scenes of live podcasting? Guest Eric Anthony and I discussed podcasting equipment, live streaming, webinars, a 'gear summit', and Dave Sobel.
Exploring ConnectWise: A Conversation with Jake Varghese
Jake Varghese, an industry expert based in Seattle, takes us on a fascinating journey through ConnectWise's open ecosystem and the concept of hyper-automation built into its ASIO platform.
570 IoT is Here, There and Everywhere
IoT is proliferating everywhere and there are four digital devices in a building for every person, which could be considered a security risk or a business help.
569 Stop Marketing Like a Bottle of Water
The meme about the price of water in different locations is a great example of how marketing is not just about the product but also about the experience and convenience that comes with it.
568 ComplianceRisk is now Compliance Scorecard
The governance-as-a-service solution designed for managed service providers (MSPs), has rebranded as Compliance Scorecard following a $3.5 million investment from Bellini Capital.
567 Tech Audit: Hyper-V for RDP
Looking for your feedback. My latest project converted a domain office to be completely remote and setting up two new RDS servers running in Hyper-V.