Business Strategy Shifts: Leveraging Technology and Finding Focus (56)

Business Strategy Shifts: Leveraging Technology and Finding Focus (56)

Author: Chad Lingafelt, Tony Hokanson, Lars Johnston November 20, 2025 Duration: 49:17

After spending a day immersed in the Cloud Security Summit in Austin, Texas, Lars from Calgary Lock & Safe, Tony from Assured Security, and Chad from Loc-Doc Security share their biggest takeaways and action items. The conversation focuses on leveraging technology, shifting business models, and identifying new opportunities within the security space. Tony highlights the power of a unified platform to simplify the purchasing process and make security a proactive operational tool rather than just a reactive cost.


Lars dives into the potential of AI agents (Eva) and business analytics to drive sales, using cameras to track customer behavior (like line waiting times or traffic flow) and employee activity (like attendance). The hosts discuss the need to stop selling "security" and start selling solutions to business and operational challenges like retail theft or customer service. Chad reinforces the crucial strategy of cutting the noise and getting laser-focused on serving an ideal customer instead of saying "yes" to every opportunity, a consistent challenge for growing small businesses.



Tune into Unlocked Podcast for a grounded, cross-border conversation about what it really takes to build a company meant to last. You’ll hear from three practicing business owners, each running their own operations from distinct locations-North Carolina, Minnesota, and Alberta, Canada. They don’t deal in abstract theory; instead, they draw directly from their own evolving playbooks, setbacks, and hard-won victories. The dialogue in this podcast revolves around practical strategies and philosophical shifts necessary for creating enterprises that can thrive beyond a single owner’s tenure. Episodes delve into the nuanced decisions around leadership transition, cultivating a resilient company culture, and implementing systems that ensure stability through market changes. It’s a candid exchange between peers who are in the trenches themselves, offering listeners a rare, ongoing case study from multiple industries and perspectives. If you’re steering a business and thinking about its legacy, this series provides a thoughtful, actionable companion for the long journey ahead.
Author: Language: English Episodes: 76

Unlocked Podcast
Podcast Episodes
Organic AI Adoption? (Episode 65) [not-audio_url] [/not-audio_url]

Duration: 58:58
In Episode 65, Chad, Tony, and Lars explore how business owners can turn unexpected chaos into operational gold. When a rare North Carolina snowstorm threatened to derail a week of factory training for the Calgary team,…
Building Habits for a Successful 2026 (62) [not-audio_url] [/not-audio_url]

Duration: 1:05:51
In this episode, the team dives into the specific habits and systems required to turn 2026 goals into reality. Tony from Assured Security admits that while he used to struggle with organizational details, he has found su…
Strategic Selling: Unlocking Growth by Converting CapEx to OpEx [not-audio_url] [/not-audio_url]

Duration: 1:03:23
In the first official deep dive of 2026, the Unlocked Podcast team explores a game-changing sales strategy: shifting high-ticket security solutions from Capital Expenditures (CapEx) to Operating Expenses (OpEx). Chad fro…
2026 Strategy: Operational Spring Cleaning [not-audio_url] [/not-audio_url]

Duration: 1:01:49
Welcome to the first episode of 2026! We have officially hit Episode 60, and to celebrate this milestone, the team is pulling back the curtain on the "magic" that keeps the Unlocked Podcast consistent. Chad Lingafelt fro…
2025 Successes: Reflection, Discipline, and Leveling Up (59) [not-audio_url] [/not-audio_url]

Duration: 59:14
As the year comes to a close, the hosts take a moment for reflection—a crucial and often overlooked discipline for busy entrepreneurs. Tony from Assured Security shares his pride in the team's resilience, detailing how t…
Post-Conference Paralysis: How to Prioritize Your Best Ideas (58) [not-audio_url] [/not-audio_url]

Duration: 58:11
Do you return from every conference or book with a notebook full of ideas only to suffer from "whiplash" and implement nothing? Tony from Assured Security admits this struggle with prioritization, often running after the…
Vertical Market Strategy: Defining Your Focus for Scale [not-audio_url] [/not-audio_url]

Duration: 1:13:48
Are you spreading your business too thin by trying to be "all things to all markets"? This episode dives into the critical strategy of defining your ideal vertical market for growth. Lars from Calgary Lock & Safe, Tony f…
Processing the Process (55) [not-audio_url] [/not-audio_url]

Duration: 55:22
Do your business processes feel more like a tangled web of handcuffs than a straight path to profit? In this episode, Lars from Calgary Lock & Safe, Tony from Assured Security, and Chad from Loc-Doc Security dive into th…