Customer Service Excellence

Customer Service Excellence

Author: Chad Lingafelt, Tony Hokanson, Lars Johnston March 27, 2025 Duration: 51:00

Elevate your customer service game! Join Tony, Chad, and Lars on Unlocked as they dive into the strategies and best practices for providing exceptional customer service. From building strong relationships to handling difficult situations, learn how to create a customer-centric approach that drives loyalty and business growth. Tune in to unlock the secrets of customer service excellence.

#UnlockedPodcast #CustomerService #BusinessTips #CustomerExperience #Podcast


Tune into Unlocked Podcast for a grounded, cross-border conversation about what it really takes to build a company meant to last. You’ll hear from three practicing business owners, each running their own operations from distinct locations-North Carolina, Minnesota, and Alberta, Canada. They don’t deal in abstract theory; instead, they draw directly from their own evolving playbooks, setbacks, and hard-won victories. The dialogue in this podcast revolves around practical strategies and philosophical shifts necessary for creating enterprises that can thrive beyond a single owner’s tenure. Episodes delve into the nuanced decisions around leadership transition, cultivating a resilient company culture, and implementing systems that ensure stability through market changes. It’s a candid exchange between peers who are in the trenches themselves, offering listeners a rare, ongoing case study from multiple industries and perspectives. If you’re steering a business and thinking about its legacy, this series provides a thoughtful, actionable companion for the long journey ahead.
Author: Language: English Episodes: 82

Unlocked Podcast
Podcast Episodes
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Duration: 1:18
Chad Lingafelt, Lars Johnston, and Tony Hokanson are unlocking a whole new level of locksmith knowledge with their brand new podcast, "Unlocked". 🗝️ Each episode dives deep into the real-world challenges and triumphs of…