Old Mindset, New Market: Innovating in the Security Industry (37)

Old Mindset, New Market: Innovating in the Security Industry (37)

Author: Chad Lingafelt, Tony Hokanson, Lars Johnston July 3, 2025 Duration: 52:01

Are traditional approaches holding your security business back? In this episode of Unlocked, Lars from Calgary Lock & Safe in Alberta, Tony from Assured Security in Minnesota, and Chad from Loc-Doc Security in Charlotte, NC, tackle the "Old Mindset" prevalent in the security industry and the challenges of introducing new technologies like mobile credentials. They question why innovations, despite offering superior convenience and security, aren't being adopted faster. The conversation delves into the "pain points" that drive customer decisions, arguing that often, the current solutions aren't inconvenient enough to warrant a change. Learn how manufacturers and service providers need to better articulate the "why" behind new products, emphasizing convenience over mere security features. The hosts share insights on streamlining operations by focusing on a limited, high-value product set, and the crucial need to overcome the industry's tendency to hoard old technology. This episode offers a candid look at the friction between tradition and progress, providing actionable takeaways for those ready to embrace the future.


Tune into Unlocked Podcast for a grounded, cross-border conversation about what it really takes to build a company meant to last. You’ll hear from three practicing business owners, each running their own operations from distinct locations-North Carolina, Minnesota, and Alberta, Canada. They don’t deal in abstract theory; instead, they draw directly from their own evolving playbooks, setbacks, and hard-won victories. The dialogue in this podcast revolves around practical strategies and philosophical shifts necessary for creating enterprises that can thrive beyond a single owner’s tenure. Episodes delve into the nuanced decisions around leadership transition, cultivating a resilient company culture, and implementing systems that ensure stability through market changes. It’s a candid exchange between peers who are in the trenches themselves, offering listeners a rare, ongoing case study from multiple industries and perspectives. If you’re steering a business and thinking about its legacy, this series provides a thoughtful, actionable companion for the long journey ahead.
Author: Language: English Episodes: 76

Unlocked Podcast
Podcast Episodes
Specialist vs. Generalist - Revisited (Episode 74) [not-audio_url] [/not-audio_url]

Duration: 1:10:21
In Episode 74, the Unlocked trio—Chad (Loc-Doc Security), Tony (Assured Security), and Lars (Calgary Lock & Safe)—engage in a high-stakes debate over the future of security sales. Fresh off a trip to Las Vegas for ISC We…
Orchestrating Organic Opportunities (Episode 73) [not-audio_url] [/not-audio_url]

Duration: 1:07:14
In Episode 73, Tony (Assured Security), Lars (Calgary Lock & Safe), and Chad (Loc-Doc Security) tackle the challenge of growing organically by capturing large-scale projects. The trio explores tactical ways to move beyon…
Leveling Up with System 1 and System 2 Thinking (Episode 72) [not-audio_url] [/not-audio_url]

Duration: 58:39
In Episode 72, the Unlocked trio—Tony (Assured Security), Lars (Calgary Lock & Safe), and Chad (Loc-Doc Security)—dive into the psychology of decision-making. Inspired by the work of Nobel Prize winner Daniel Kahneman an…
Navigating the Messy Middle (Episode 71) [not-audio_url] [/not-audio_url]

Duration: 1:12:19
In Episode 71, Chad (Loc-Doc Security), Tony (Assured Security), and Lars (Calgary Lock & Safe) dive into the psychological and operational warfare of "The Messy Middle." Inspired by Scott Belsky’s framework, the trio ex…
12 Must-Read Books for Scaling Leaders (Episode 70) [not-audio_url] [/not-audio_url]

Duration: 1:10:47
Buckle up for Episode 70, where the trio takes on an Instagram-inspired "Blind Rank" challenge that nearly breaks the podcast. Tony (Assured Security) forces Lars (Calgary Lock & Safe) and Chad (Loc-Doc Security) to rank…
System Over Motivation: Master Your Time and Calendar (Episode 67) [not-audio_url] [/not-audio_url]

Duration: 1:08:23
In Episode 67, the trio tackles one of the most critical challenges for any entrepreneur: moving from a reactive "firefighting" mindset to proactive leadership. Tony (Assured Security) kicks things off by operating from…
The Unique Factor: A Leadership Therapy Session (Episode 66) [not-audio_url] [/not-audio_url]

Duration: 1:03:19
In Episode 66, Lars Johnston from Calgary Lock & Safe challenges the trio to get vulnerable with a high-stakes leadership exercise: identifying their "Uniques." Moving past typical corporate bios, Chad (Loc-Doc Security)…