Megan Chavez

Megan Chavez

Author: Cook Children's March 19, 2025 Duration: 28:49

In this episode of Untold: The Stories of Cook Children’s, we sit down with Megan Chavez, Vice President for the Cook Children's Experience, to explore the deeply personal and evolving world of patient experience. Megan shares her journey from growing up in hospitals as the daughter of a dedicated nurse to becoming a leader in the movement to humanize healthcare.

She discusses the critical balance between clinical expertise and emotional connection, how patient outcomes improve with strong therapeutic relationships, and why caring for caregivers is just as important as caring for patients. With powerful personal stories—including a touching moment with her own mother—Megan highlights the importance of protecting the well-being of healthcare workers so they can continue to give their best to the families they serve.

Join us as we uncover the humanity behind healthcare and learn why patient experience is more than a profession—it’s a calling.


Behind the doors of a major pediatric hospital, countless narratives unfold every day, each one a unique thread in the vast tapestry of human experience. Untold: The Stories of Cook Children's brings those threads into the light, sharing intimate audio portraits from the heart of the medical center. This podcast moves beyond clinical summaries to capture the raw, emotional soundscape of pediatric care-the quiet courage in a parent's voice, the determined humor of a child facing treatment, the reflective pause of a surgeon after a long shift. You'll hear directly from the people who live these realities, from families navigating unexpected diagnoses to the staff whose dedication forms the backbone of the institution. These conversations naturally explore the full spectrum of pediatric health, touching on physical recovery, mental fortitude, and the complex journey toward wellness. The result is a profoundly human collection of episodes that reveals the resilience, hope, and occasional heartbreak that define this community. Tuning into this podcast offers a rare, unfiltered connection to the moments that truly matter, reminding us of the profound impact one community of care can have on countless young lives. Each story, previously known only to those within those walls, is shared here with honesty and depth, providing listeners with a genuine understanding of the extraordinary world inside Cook Children's.
Author: Language: English Episodes: 14

Untold: The Stories of Cook Children's
Podcast Episodes
Kevin Greene, President of Cook Children’s Medical Center - Prosper [not-audio_url] [/not-audio_url]

Duration: 29:22
In this episode of Untold: The Stories of Cook Children’s, we hear from Kevin Green, President of Cook Children’s Medical Center - Prosper, as he shares a powerful full-circle journey rooted in purpose, perseverance, and…
Sonny Burgess, Director of Clinical Performing Arts [not-audio_url] [/not-audio_url]

Duration: 28:51
Music has the power to heal, connect and inspire - and few people understand that better than Sonny Burgess, Director of Clinical Performing Arts. In this episode of Untold: The Stories of Cook Children’s, Sonny shares t…
Dr. Scott Perry [not-audio_url] [/not-audio_url]

Duration: 39:09
In this episode of Untold: The Stories of Cook Children's, we dive into the fascinating world of pediatric neurology with Dr. Scott Perry, head of Neurosciences and director of the Institute for Mind Health. From childho…
Sara Garza, MD & Kirk Pinto, MD [not-audio_url] [/not-audio_url]

Duration: 1:00:17
Physicians dedicate their lives to healing others, but what happens when the healers themselves are struggling? In this episode of Untold: The Stories of Cook Children's, we sit down with Dr. Kirk Pinto and Dr. Sarah Gar…
Alice Phillips, M.D. & Annie Phillips [not-audio_url] [/not-audio_url]

Duration: 41:13
In this heartwarming episode, we hear the incredible story of Alice Phillips, M.D., Medical Director of Ambulatory Quality and Safety at Cook Children's, and her daughter, Annie Phillips, an Outpatient Dietitian in the p…
Frances Wampler [not-audio_url] [/not-audio_url]

Duration: 29:33
In this episode of Untold: The Stories of Cook Children’s, we meet Frances Wampler, a program coordinator at Cook Children's Center for Community Health, whose life journey is nothing short of extraordinary. Diagnosed wi…
Shanna Combs, M.D. [not-audio_url] [/not-audio_url]

Duration: 31:31
Today on Untold: The Stories of Cook Children’s, we hear from Shanna Combs, M.D., a physician whose unique path from ballet dancer to pediatric gynecologist is as inspiring as it is unexpected. Tune in to hear about her…
Tonya Fuqua, DDS [not-audio_url] [/not-audio_url]

Duration: 41:41
Welcome to Untold: The Stories of Cook Children's, where we share the remarkable journeys of those who make a difference. Today’s episode centers on Dr. Tonya Fuqua, a dentist whose passion for smiles goes beyond the cli…