The Leadership Alignment Required to Turn AI Into Enterprise Value - with Guillaume Lardeux and Eva Majercsik of Genesys

The Leadership Alignment Required to Turn AI Into Enterprise Value - with Guillaume Lardeux and Eva Majercsik of Genesys

Author: Daniel Faggella July 13, 2026 Duration: 29:52
AI is breaking down the traditional separation between technology leadership and people leadership, forcing enterprises to rethink how work is structured and how employees adopt new systems.
 
In this episode, Guillaume Lardeux, Head of Transformation and Office of the CEO at Genesys, and Eva Majercsik, Chief People Officer at Genesys, examine how AI-driven workflow redesign requires shared ownership across functions, as discussed with host Marilie Fouché.
 
They highlight the practical shifts involved — mapping current processes, identifying friction points, rebuilding workflows where humans and AI operate together, and supporting adoption through cultural alignment and iterative experimentation.
 
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Hosted by Daniel Faggella, the AI in Financial Services Podcast cuts through the hype to explore how artificial intelligence is practically applied in banking, insurance, and investing. This isn't a theoretical discussion; it's a grounded conversation for executives and decision-makers who need to understand where real value lies. Every episode features direct interviews with those on the front lines-leaders from major global financial institutions and founders of pioneering AI companies-to dissect what actually drives return on investment. You'll hear candid stories of successful implementations, honest assessments of setbacks, and strategic insights into building a viable AI roadmap without needing a technical background yourself. The focus remains squarely on actionable intelligence: identifying tangible opportunities, formulating a coherent strategy, and ultimately delivering measurable results. By tuning into this podcast, you gain access to a clear-eyed view of an evolving landscape, learning directly from peers who are navigating the same complex challenges of integrating advanced technology into established financial systems.
Author: Language: English Episodes: 50

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