When a Client Refuses a Reclean

When a Client Refuses a Reclean

Author: Angela Brown March 11, 2020 Duration: 8:06
Ask a House Cleaner
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When a client refuses a reclean, you may feel like you have a high maintenance customer.
As a house cleaner, it is important to clarify expectations with your cleaning client.

When a client refuses a reclean it doesn't mean you have difficult cleaning clients. How to talk to cleaning clients is an art every house cleaner can learn.

A frustrated client is bad for business and costs money on your customer satisfaction policy.
Clean don't reclean.

Today's #AskaHouseCleaner sponsor is Savvy Cleaner Training for house cleaners and maids.

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*** MORE VIDEOS ON THIS TOPIC ***

How To Make Your Customers Happy & Satisfied - ClickBank University - https://youtu.be/izFHWR8-NUg
5 Steps to Improve Customer Satisfaction - UpsideLearning - https://youtu.be/XK3cNcuvuMs
How to Give Great Customer Service: The L.A.S.T. Method - Learn English with Emma [engVid] - https://youtu.be/dnpMqQnt8WY
How to Handle Customer Complaints Like A Pro - Valuetainment - https://youtu.be/kx7-S9jvVXM
Service Business Examples - How to build a successful service-based business? - Evan Carmichael - https://youtu.be/Eccjx6hJP_U


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Getting to Yes: Negotiating Agreement Without Giving In - https://amzn.to/2W1LXPi
Hug Your Haters: How to Embrace Complaints and Keep Your Customers - https://amzn.to/2TE2mI1
The Anatomy of Peace: Resolving the Heart of Conflict - https://amzn.to/334SOsu

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*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, a 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.


*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review

*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com

HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com

SAVVY PERKS – Employee Benefits for Small Business Owners –
https://savvyperks.com

VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
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*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o
HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown
PRODUCER: Savvy Cleaner https://savvycleaner.com


Angela Brown, known to many as the House Cleaning Guru, hosts Ask a House Cleaner, a daily resource that feels more like a conversation with a deeply knowledgeable friend than a formal lesson. This podcast lives in the practical, sometimes messy, world of maintaining a home or running a cleaning service. Each episode is built directly from listener questions, which means the topics are always relevant and grounded in real challenges. You’ll hear specific strategies for tackling stubborn stains on various surfaces, the nuances of different cleaning techniques, and advice on selecting the right tools for the job. Beyond the physical work, Angela delves into the less-discussed aspects of the craft, such as managing client relationships and effective ways to market a cleaning business for those who do this professionally. The guidance is consistently actionable, designed to be applied immediately whether you’re caring for your own garden, organizing a leisure space, or building a career. The tone is straightforward and encouraging, demystifying tasks that can often feel overwhelming. By focusing on daily, digestible insights, this podcast builds a comprehensive education in home care and business acumen over time. It’s a reliable source for anyone who wants their environment to be cleaner and their process to be smarter, meeting you exactly where you are in your journey.
Author: Language: English Episodes: 1000

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