What do you do when crisis hits?

What do you do when crisis hits?

Author: Jason Resnick March 20, 2018 Duration: 5:07
Your client hired you as an expert, they expect that you’ll know what to do and if you don’t that you’ll figure out a way through the crisis. You and your clients are in business together, work together and I promise you, in the end, it’ll all work out for the best in the end. Some things to think about when you are presented with such a crisis: - Put together a timeline of events - Back any evidence up with data, leave any opinions at the door - it’s so easy to be angry and let emotions get the best of you, but in the end that does no one good - If you don’t have evidence, get some - Put together some recommendations past the event - If this is affecting business today, figure out steps needed to address it until there’s a remedy - Ask your client for their thoughts and suggestions - Keep open communication, even make yourself available in ways that you never have - After careful thought and consideration of options, put together a game plan to implement and stick to it

Jason Resnick runs a web development and design business, and he’s heard all the questions that keep independent creators up at night. Twice a week, he opens up the inbox for Ask Rezzz, turning those real-world frustrations into practical, actionable advice. This isn't about abstract theory; it's a direct line to someone who's navigated the same tricky terrain. You'll hear Jason tackle the messy, everyday problems-like dealing with a perpetually late client, figuring out how to build a stable stream of recurring revenue, or shifting your practice to attract clients who truly value your work. The tone is straightforward and conversational, focusing on sustainable strategies over quick fixes. If you're building a creative business and find yourself feeling stuck or overwhelmed, this podcast offers a regular dose of clarity from someone who gets it. Each episode feels like a focused coaching session, designed to help you move past the hurdles and grow a business that respects your time and expertise.
Author: Language: English Episodes: 100

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