What do you do when crisis hits?

What do you do when crisis hits?

Author: Jason Resnick March 20, 2018 Duration: 5:07
Your client hired you as an expert, they expect that you’ll know what to do and if you don’t that you’ll figure out a way through the crisis. You and your clients are in business together, work together and I promise you, in the end, it’ll all work out for the best in the end. Some things to think about when you are presented with such a crisis: - Put together a timeline of events - Back any evidence up with data, leave any opinions at the door - it’s so easy to be angry and let emotions get the best of you, but in the end that does no one good - If you don’t have evidence, get some - Put together some recommendations past the event - If this is affecting business today, figure out steps needed to address it until there’s a remedy - Ask your client for their thoughts and suggestions - Keep open communication, even make yourself available in ways that you never have - After careful thought and consideration of options, put together a game plan to implement and stick to it

Jason Resnick runs a web development and design business, and he’s heard all the questions that keep independent creators up at night. Twice a week, he opens up the inbox for Ask Rezzz, turning those real-world frustrations into practical, actionable advice. This isn't about abstract theory; it's a direct line to someone who's navigated the same tricky terrain. You'll hear Jason tackle the messy, everyday problems-like dealing with a perpetually late client, figuring out how to build a stable stream of recurring revenue, or shifting your practice to attract clients who truly value your work. The tone is straightforward and conversational, focusing on sustainable strategies over quick fixes. If you're building a creative business and find yourself feeling stuck or overwhelmed, this podcast offers a regular dose of clarity from someone who gets it. Each episode feels like a focused coaching session, designed to help you move past the hurdles and grow a business that respects your time and expertise.
Author: Language: English Episodes: 100

Ask Rezzz
Podcast Episodes
A182 - How do you go about breaking into a niche (Part 1)? [not-audio_url] [/not-audio_url]

Duration: 9:32
If you are looking to niche down and your website, portfolio, and client roster doesn’t reflect your new market. By the end of the show, you will see that you don’t have to dive all in and understand how to test the wate…
A181 - What is the structure of my monthly review? [not-audio_url] [/not-audio_url]

Duration: 6:07
If you are looking to perform some health checks every month, this episode is for you. I will share with you what I check on and how I think about them that has allowed me to grow my business for the past decade.
A180 - What is the structure of a weekly review? [not-audio_url] [/not-audio_url]

Duration: 7:34
You've heard about how important a weekly review is, what should be done in one, but I never spoke about the exact structure or agenda of one, until today. I'm going to share with you what I check on, what I look for, an…
A179 - How to adapt and change to the WordPress climate? [not-audio_url] [/not-audio_url]

Duration: 5:03
You are in client services and work with technology, this is a must listen because the tech will always change, and so you will have to too. This is how you avoid having to chase your tail.
A178 - What are the biggest mistakes a freelancer can make? [not-audio_url] [/not-audio_url]

Duration: 8:50
Perform a search on Google of the “biggest mistakes in freelancing” and you’ll find over 10 million results. Today I’m going to share with you 15 of them, ones that I made and how to avoid them.
A177 - How is parenting as a freelancer [not-audio_url] [/not-audio_url]

Duration: 9:09
Whether you are a parent or not, you are going to get a unique glimpse into my life, some of the sexy and not so sexy aspects of being both a freelancer and parent. But I wouldn’t change it for the world.
A176 - What is the benefit of a business coach? [not-audio_url] [/not-audio_url]

Duration: 6:39
If you’ve ever wondered what the point of hiring a business coach is when all the information is free in the first place, you need to hear this show. You'll learn 5 reasons why hiring a coach has enormous benefits to you…
A175 - How to ask? [not-audio_url] [/not-audio_url]

Duration: 7:08
This episode is all about asking. Asking for research, asking for sales, asking…well let’s call it like it is, it’s being selfish. You are doing it for you, but making it look like it's for them. Guess what, they know it…
A174 - How to demand higher rates by specialization? [not-audio_url] [/not-audio_url]

Duration: 4:08
Today I want to share with you a conversation about demanding higher rates. On Agency Highway, a podcast by James Rose, we dive head first into, so let’s do it.