#35: Aligning organizations for success, with Robert Chatwani, President, Docusign

#35: Aligning organizations for success, with Robert Chatwani, President, Docusign

Author: The Agile Brand January 7, 2025 Duration: 31:33

How aligned is your organization when it comes to driving growth—are internal silos or misaligned goals or expectations holding you back from reaching your full potential?

Today, we're joined by Robert Chatwani, President and General Manager of Growth at Docusign.

Before joining DocuSign in 2023, Robert was the Chief Marketing Officer at Atlassian, where he helped scale the business to nearly $3 billion in revenue. He also held leadership roles at eBay, where his teams supported $35 billion in annual trading volume.


About Robert Chatwani

Robert Chatwani leads Docusign's Marketing & Growth organization to scale its digital strategy across marketing, product, technology and sales and is responsible for Docusign's product-led growth and execution. He also leads all CMO functions, including product marketing, field marketing, communications and public relations, content, creative and brand strategy.


Before joining Docusign in 2023, Robert served as Chief Marketing Officer at Atlassian, where he oversaw teams across marketing, brand, communications and data science, and worked with the product organization to help scale Atlassian's business to nearly $3B in revenue. Prior to Atlassian, Robert served as Chief Revenue & Marketing Officer for social e-commerce platform Spring. He also spent more than a decade at eBay, ending his tenure as CMO of North America where his teams supported $35 billion in annual trading volume.


Resources

Docusign website: https://www.docusign.com


The B2B Agility podcast website: https://www.b2bagility.com


Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com


Get the latest news and updates on LinkedIn here: https://www.linkedin.com/showcase/b2b-agility/


Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com


Navigating the modern B2B marketing landscape requires a blend of strategic vision and practical expertise across several demanding disciplines. B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success exists in that space, offering a focused conversation for professionals who are piecing together strategy, technology, and customer experience. This podcast, from the team behind The Agile Brand, moves beyond theory to examine the interconnected systems that define today's successful business-to-business brands. Each episode delves into how leaders can effectively integrate marketing technology platforms, build seamless e-commerce operations, and foster genuine customer success to secure a lasting competitive advantage. You'll hear from practitioners and thinkers who are actively shaping their categories, sharing insights on turning complexity into clarity and operational friction into fluidity. The discussions are built on the premise that true agility isn't just about speed, but about intelligent adaptation and purposeful growth. For marketers, executives, and strategists looking to cut through the noise and find actionable wisdom, this series provides a dedicated resource. It’s a deep dive into the mechanics and mindset required to not just participate in the B2B arena, but to consistently lead and drive optimal results for the brands you serve.
Author: Language: English Episodes: 77

B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success
Podcast Episodes
#12: Building a culture of experiementation, with Kirsty Dawe, Webeo [not-audio_url] [/not-audio_url]

Duration: 27:40
Today we're going to talk about building a culture of experimentation and how it can benefit B2B brands. To help me discuss this topic, I'd like to welcome Kirsty Dawe, CEO at Webeo. Resources Webeo website: https://www.…
#11: Why Good B2B Startups Fail, with James McCormick [not-audio_url] [/not-audio_url]

Duration: 32:20
Today we're going to talk about B2B startups, and why companies that may have amazing ideas still fail to gain traction and ultimately don't succeed. And just as importantly, what existing B2B startups and young companie…
#10: Thriving among change with Steve Blum, Autodesk [not-audio_url] [/not-audio_url]

Duration: 30:25
Today we're going to talk about building a change maker culture and how you can help your teams to thrive among change, instead of being disrupted by it. To help me discuss this topic, I'd like to welcome Steve Blum, Chi…
#9: Building incentivization that performs with Arnab Mishra, Xactly [not-audio_url] [/not-audio_url]

Duration: 21:41
New data from Xactly's 2024 Sales Compensation Report revealed that an alarming 91% of companies do not expect their AEs to meet or exceed quota. What's more is that despite this lack of confidence, 70% of organizations…