#66: Building a culture of AI innovation with Michael Domanic, UserTesting

#66: Building a culture of AI innovation with Michael Domanic, UserTesting

Author: The Agile Brand October 21, 2025 Duration: 21:21

Is your organization truly AI-powered, or are you just slapping a little GenAI onto existing processes?

Agility requires embracing experimentation and empowering teams to rapidly iterate, especially when integrating transformative technologies like AI. It also demands a culture that views failure as a learning opportunity, not a setback.

Today, we're going to talk about how to build a culture of AI innovation from the bottom up, empowering every employee to leverage its power.  To help me discuss this topic, I'd like to welcome Michael Domanic, Head of AI at UserTesting.

About Michael Domanic
 
Michael Domanic is the Head of AI at UserTesting, where he leads the company's AI transformation efforts. His work focuses on driving enterprise-wide adoption of AI to unlock meaningful business value. Michael partners closely with cross-functional leaders to embed AI into core workflows, foster a culture of innovation, and scale AI fluency across the global organization. In addition to his focus on internal transformation, he works alongside the Product team to shape an AI-forward product strategy that keeps UserTesting at the forefront of innovation. With nearly a decade of experience in artificial intelligence, Michael brings a pragmatic, impact-driven approach to helping companies move beyond the hype and realize the full potential of AI.
 
Michael Domanic on LinkedIn: https://www.linkedin.com/in/michaeldomanic/ 
 
Resources 
 
UserTesting: https://www.usertesting.com
  
Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom 

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Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com   


Navigating the modern B2B marketing landscape requires a blend of strategic vision and practical expertise across several demanding disciplines. B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success exists in that space, offering a focused conversation for professionals who are piecing together strategy, technology, and customer experience. This podcast, from the team behind The Agile Brand, moves beyond theory to examine the interconnected systems that define today's successful business-to-business brands. Each episode delves into how leaders can effectively integrate marketing technology platforms, build seamless e-commerce operations, and foster genuine customer success to secure a lasting competitive advantage. You'll hear from practitioners and thinkers who are actively shaping their categories, sharing insights on turning complexity into clarity and operational friction into fluidity. The discussions are built on the premise that true agility isn't just about speed, but about intelligent adaptation and purposeful growth. For marketers, executives, and strategists looking to cut through the noise and find actionable wisdom, this series provides a dedicated resource. It’s a deep dive into the mechanics and mindset required to not just participate in the B2B arena, but to consistently lead and drive optimal results for the brands you serve.
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