Inside Ramp, the $32B Company Where AI Agents Run Everything | Geoff Charles

Inside Ramp, the $32B Company Where AI Agents Run Everything | Geoff Charles

Author: Peter Yang March 15, 2026 Duration: 44:02

Geoff is the CPO of Ramp and runs one of the most AI-native orgs I’ve seen. He showed me an amazing Claude Code PM skill that his team uses to go from idea to product and shared live demos of Ramp’s internal AI agents for customer research, data analysis, and more. Geoff also shared 5 specific tactics Ramp followed to go from barely anyone using AI to non-engineers shipping production code.


Geoff and I talked about:

(00:00) "If you're not using Claude Code, you're probably underperforming"

(04:45) Voice of customer agent (demo): 8 days of research in 8 minutes

(07:57) Analyst agent (demo): Get insights and pull data using English

(13:08) The best Claude Code PM skill I've ever seen

(15:20) "50% of Ramp's code is written AI. It'll probably be 80% soon."

(16:38) Inspect agent (demo): Building a production feature in 5 min

(28:21) The two directions the PM role is splitting into

(34:05) Ramp's L0-L3 framework for getting every employee to build with AI

(36:36) The AI interview question Ramp asks every PM candidate

(39:15) "Management is probably dead...optimize to be the best builder in the world."


Thanks to our sponsors:

Linear: The AI agent platform for modern teams https://linear.app/behind-the-craft

Granola: The AI meeting notes app that saves you hours. https://granola.ai/peter

Replit: From 0 to full stack app in 2 min https://replit.com/?utm_source=creator&utm_medium=organic&utm_campaign=creator_program&utm_content=peteryang


Get the takeaways and the PM skill: https://creatoreconomy.so/p/inside-ramp-the-32b-company-ai-agents-geoff-charles


Where to find Geoff:

X: https://x.com/geoffintech

Website: https://ramp.com/📌 Subscribe to this channel – more interviews coming soon!


For anyone building the future, Behind the Craft is a conversation with Peter Yang that moves beyond theory and into the tangible details of creation. This podcast lives in the messy, rewarding space where ideas become real products. Each episode is built on candid interviews with experts who have been in the trenches, dissecting the pivotal decisions, the unexpected hurdles, and the hard-won lessons that rarely make it into a polished case study. You’ll hear the unvarnished stories behind the features and companies shaping our world, focusing on the practical frameworks and mental models that effective product leaders and creators rely on daily. It’s about understanding the craft from the inside out-the strategic shifts, the team dynamics, the user insights that truly move the needle. Tune in for a direct, no-fluff dialogue designed to accelerate your own journey, providing actionable guidance you can apply immediately to level up your own work. This is where the blueprint meets the build.
Author: Language: English Episodes: 100

Behind the Craft
Podcast Episodes
How to Become an AI First PM and Designer | Paul Adams (CPO Intercom) [not-audio_url] [/not-audio_url]

Duration: 50:55
My guest today is Paul Adams, Chief Product Officer of Intercom. When ChatGPT launched, Paul and the Intercom team blew up their roadmap to go all in on AI. Since then, they’ve built an AI-first customer service suite th…
The Best Product Designer I Ever Worked With | Alex Cornell (Meta AI) [not-audio_url] [/not-audio_url]

Duration: 48:06
My guest today is Alex Cornell, Director of Design at Meta AI. Alex is one of the best product designers I’ve ever worked with. He helped design Facebook, Substack, Linear, and an app for family and friends called Cocoon…
Inside How Figma Builds AI Products | Yuhki Yamashita (CPO Figma) [not-audio_url] [/not-audio_url]

Duration: 35:55
My guest today is Yuhki Yamashita, Chief Product Officer of Figma. Yuhki and I talked about how Figma: - Created a culture where employees love their craft - Builds AI products to solve real user problems - Plans to make…
Building the World's Most Wearable AI | Dan Siroker (CEO Limitless) [not-audio_url] [/not-audio_url]

Duration: 22:44
My guest today is Dan Siroker, CEO of Limitless. In just 24 hours after launch, Dan and team sold over 10,000 AI pendants to help people augment their memory with what they’ve seen, said, and heard - making Limitless arg…
How the Best AI Products Grow | Brian Balfour (CEO Reforge) [not-audio_url] [/not-audio_url]

Duration: 39:14
My guest today is Brian Balfour, CEO of Reforge. Brian and I did a deep dive into how 4 of the best AI products grew so fast. We spoke about: Why ChatGPT is investing in custom GPTs How Midjourney grew to $200M ARR despi…
How to Crack Your Product Strategy | Jackie Bavaro (PM Author) [not-audio_url] [/not-audio_url]

Duration: 35:37
My guest today is Jackie Bavaro, author of Cracking the PM Career and Cracking the PM Interview, two of the most popular books on product management out there. Jackie was also head of PM at Asana. I spoke to Jackie about…
How the PM Role is Changing in 2024 | PM Expert Panel [not-audio_url] [/not-audio_url]

Duration: 51:27
My guests today are Sanchan (ex-general manager at Airbnb), Nickey (Product Director at Duolingo) and John (Senior Director at Toast). We talked about: 1. How the PM role is changing 2. Our favorite PM use cases for AI 3…
The journey from SVP to solopreneur | Elena Verna (Dropbox) [not-audio_url] [/not-audio_url]

Duration: 36:25
Elena Verna is a solopreneur who has served as head of growth at Dropbox, Amplitude, Miro, and more. Elena and I talked about: 1. Why she left a full-time role to work for herself 2. The five laws of growth and how they…

«1...678910