AI and the Future of Pink-Collar Jobs

AI and the Future of Pink-Collar Jobs

Author: Catalyst, Inc. November 13, 2024 Duration: 27:11

Welcome to season 1, episode 7 of Breaking with Tradition, Catalyst’s podcast that explores trends and ideas that will impact the future of the global workplace. This episode is called AI and the Future of Pink-Collar Jobs.

As AI technology rapidly evolves, a troubling new gender gap has emerged, especially among younger workers: 71% of men ages 18-24 say they use generative AI weekly, compared with 59% of women. This gap threatens to widen existing disparities, especially frontline women in “pink-collar” sectors such as customer service, healthcare, and education.

Join host Victoria Kuketz as she chats with Ana Kreacic, Partner and Chief Knowledge Officer of Oliver Wyman Group and COO of the Oliver Wyman Forum, and Terry Stone, Managing Partner Global Health and Life Sciences and Former Managing Director, Americas, Oliver Wyman to discuss the urgent and important need for inclusive upskilling initiatives, incorporating AI into companies’ future vision, and tapping the leadership of Gen Z.

Tune in as we unpack how generative AI could both displace and empower, and what steps companies can take to create a more equitable future of work for all.

Host and guest

Victoria Kuketz, Director, Corporate Engagement, Canada, Catalyst

LinkedIn | Bio

Ana Kreacic is a Partner and Chief Knowledge Officer of Oliver Wyman and COO of the Oliver Wyman Forum – the think tank and platform for engaging business, public policy, and societal leaders to act on shared challenges. With over 20 years of consulting and operating experience, Ana is known for her ability to blend customer insight with business strategy and leadership effectiveness. A frequent speaker and author, Ana’s work has been featured in the World Economic Forum, Wall Street Journal, and MIT Sloan, to name a few. Ana is passionate about empowering women and youth.

LinkedIn | Website

Terry Stone is Vice Chair and Interim Global Lead taking on two strategic priorities for Oliver Wyman. One is as interim Global Leader for Health and Life Sciences focused on accelerating the growth of our Life Sciences businesses in the US and Europe. A second critical firm priority which Terry leads is a project for our CEO to accelerate the transformation of OW’s own business and operating model in response to Artificial Intelligence. Our priority is to identify how consulting overall, and our OW’s business is likely to be impacted by the opportunity and threats that AI creates for strategic advisory businesses.


Hosted by Victoria Kuketz and Tara Van Bommel, Breaking with Tradition is a podcast from Catalyst, Inc. that questions the conventional wisdom of the business world. Each conversation moves beyond standard management theory to explore the surprising connections and unconventional ideas that are actively reshaping workplaces. You’ll hear from a diverse range of innovators-from technologists to artists-who are challenging the status quo on everything from leadership development to organizational culture. The discussions in this podcast are grounded in real-world trends, focusing on practical ways to build work environments that are genuinely inclusive and sustainable. Rather than offering quick fixes, these episodes provide nuanced perspectives on complex topics like empathy in the age of automation or the human skills needed for future economies. By engaging with these forward-thinking conversations, the podcast aims to equip listeners with fresh frameworks for understanding the evolving nature of careers and management. It’s a resource for anyone curious about the intersection of business, news, and human potential, offering thoughtful analysis on how to navigate and influence the changing world of work. Tune in for a consistently challenging and insightful look at what happens when we dare to break with tradition.
Author: Language: English Episodes: 11

Breaking with Tradition
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