Accelerating digital citizen services safely and securely

Accelerating digital citizen services safely and securely

Author: Canadian Government Executive May 20, 2020 Duration: 20:08

As the current situation with COVID-19 unfolds, most services are moving to an online format and are being offered in a virtual setting. Getting to this point in providing digital services has taken many years of work to transform. And how relevant that is today, especially given the times that we are living in and the crisis of the coronavirus.

In this episode of CGE Radio, J. Richard Jones talks with Lisa Carroll, Canadian Public Sector Lead for Microsoft Canada. Lisa has a 27-year IT career which included leadership roles with other leading Canadian organizations, such as Sierra Systems, University Health Network, Liberty Technology Services, and Compugen Systems Ltd and more recently as Senior Vice-President, National Capital Region at CGI. Lisa's passions include supporting a strong Canadian economy by enabling a healthy ICT Sector and helping clients deliver on their commitments to the Citizens of Canada.

Hear how Microsoft is working with the Government and First Responders to battle the global health pandemic, how adopting cloud technologies can accelerate digital transformation for the public sector, protected B services, the impact of Availability Zones on public sector customers, and how Microsoft is helping departments in improving their operations and enhancing service.

 

 


For decades, Canadian Government Executive has been the essential print and digital publication for those navigating the complex machinery of the public service. Canadian Government Executive Radio extends that legacy into audio, creating a direct channel for conversation about the policies, technologies, and leadership shaping governance from town halls to Parliament Hill. This podcast moves beyond press releases and official statements to explore the real-world implementation of ideas. Each episode features candid discussions with deputy ministers, city managers, IT directors, and frontline innovators who are tasked with turning legislation into action. You’ll hear about the challenges of digital transformation, the intersection of cybersecurity and citizen services, and the evolving nature of public sector leadership in a time of rapid change. It’s a forum for the people who build, manage, and protect the programs that define Canadian society. By focusing on the practical expertise of senior officials and the technologists enabling modern government, this series provides context and clarity that you won’t find in daily news coverage. Tune in for a nuanced perspective on how decisions are made, how technology is adopted, and how public service executives are steering their organizations toward the future. This is where policy meets practice, offering listeners an insider’s understanding of the forces that govern.
Author: Language: English Episodes: 100

Canadian Government Executive Radio
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