First-month Scorecards for Companies Under Trump

First-month Scorecards for Companies Under Trump

Author: OCR February 21, 2025 Duration: 28:52
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the evolving landscape of corporate reputation management under the Trump administration. They explore and rate how companies are navigating challenges such as tariffs, the impact of political affiliations on brand perception, and the ongoing debate around diversity initiatives. The conversation also introduces the concept of 'Relationates' as a more nuanced approach to stakeholder engagement, emphasizing the importance of understanding various audience dynamics in corporate communication.

Buy Sally Susman's book, Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World here

Takeaways

  • Tariffs are creating significant challenges for the auto industry.
  • Tesla's alignment with political figures is harming its reputation.
  • Diversity initiatives are under scrutiny but still hold public support.
  • Silence from companies can be a risky strategy.
  • The chaos tension triangle helps companies balance risks.
  • The term 'relationates' offers a broader understanding of stakeholder dynamics.
Topics Mentioned
corporate reputation, Trump administration, tech industry, tariffs, Tesla, diversity initiatives, stakeholder engagement, communication strategy

Companies Mentioned

Google, Meta, Amazon, Ford Motor Company, General Motors, CVS, Chipotle, American Airlines, Tesla, SpaceX, Twitter, Target, Disney, Goldman Sachs

Chapters

00:00 Introduction to Corporate Reputation Strategies
07:07 Tech Companies and Their Strategies Under Trump
13:43 The Auto Industry's Response to Tariffs
14:12 Diversity Initiatives in Corporate America
22:40 Reframing Stakeholders as Relationates

Hashtags
#CorporateReputation, #Trump, #TechIndustry, #Tariffs, #Tesla, #diversity, #DEI, #StakeholderEngagement, #CommunicationStrategy

Communication Breakdown is a production of the Observatory on Corporate Reputation.
Hosted by Craig Carroll and Steve Dowling.
Produced by Shawn P Neal and the team at AdvoCast.

For questions, feedback, or episode suggestions, reach out at podcast@ocrnetwork.com

Communication Breakdown is a sharp, fast-moving podcast for PR and communications pros who want to understand what really happens when reputations are on the line. Hosted by OCRs Craig Carroll and Steve Dowling, each postgame-style episode breaks down how organizations navigate high-visibility crises, product launches, policy debates, and other make-or-break moments in the public eye. Drawing on experience from institutions like USC Annenberg, UNC Chapel Hill, OpenAI, and Apple, the hosts dissect real-world cases, exploring what worked, what failed, and why. Listeners can expect candid analysis of messaging, leadership, media strategy, stakeholder management, and internal alignment, all grounded in current events across news and business. Whether youre in marketing, management, or corporate communications, listen episodes of Communication Breakdown to sharpen your judgment, stress-test your own strategies, and better anticipate how communications decisions play out when it matters most.
Author: Language: English Episodes: 79

Communication Breakdown
Podcast Episodes
2025 First Half: Visibility, Values, and the Volume Dial [not-audio_url] [/not-audio_url]

Duration: 32:59
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll mark the halfway point of 2025 with a look back at some of the most instructive communications moments of the year so far. From automakers…
2025's First Half: Flatter, Fold or Fight [not-audio_url] [/not-audio_url]

Duration: 29:38
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll take a halftime look at 2025, recapping six months of communication pivots, power plays, and reputational landmines. They revisit Ford's dramati…
Why CEOs Are Still Silent [not-audio_url] [/not-audio_url]

Duration: 28:39
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine the communications void left as Los Angeles becomes ground zero for President Trump’s escalating deportation campaign. With ICE ra…
The Pride Sponsor Shuffle; Trump and Musk Go To War [not-audio_url] [/not-audio_url]

Duration: 23:36
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll dissect the silent recalibration of corporate Pride support in 2025 and the ripple effects of the Trump–Musk breakup. The discussion opens…
United Pulls Back the Curtain; Harvard Stands Their Ground [not-audio_url] [/not-audio_url]

Duration: 23:22
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine how United Airlines and Harvard University are responding to reputational pressure with two very different transparency strategies…
Breaking Down the 2025 Axios Harris Poll Reputation Rankings [not-audio_url] [/not-audio_url]

Duration: 28:19
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll analyze the 2025 Axios Harris Poll 100 — a comprehensive ranking of corporate reputation based on consumer sentiment. While Tesla’s dramat…
UnitedHealth Performs CEO Transplant [not-audio_url] [/not-audio_url]

Duration: 29:42
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll break down the reputational chaos surrounding UnitedHealth’s abrupt CEO departure and the company's spiraling communications strategy. The…
Target’s Post-Pivot Purgatory [not-audio_url] [/not-audio_url]

Duration: 30:46
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll dissect the reputational fallout from Target's controversial turnabout on diversity. Fourteen weeks after reversing key social commitments…
Trade War Turmoil [not-audio_url] [/not-audio_url]

Duration: 29:36
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the implications of Amazon's controversial pricing transparency proposal amidst tariff turmoil affecting the automotive industry.…