Q2 Chaos and the 90 Day Review

Q2 Chaos and the 90 Day Review

Author: OCR March 28, 2025 Duration: 19:18
Communication Breakdown
Business NewsNewsBusinessManagementMarketing
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the evolving role of Chief Communications Officers (CCOs) in navigating the complexities of corporate communication amidst a chaotic environment. They emphasize the necessity of conducting 90-day reviews to reset strategies, align internal and external messaging, and proactively manage crises. The conversation highlights the importance of influence mapping, understanding shifting power dynamics, and balancing high-impact execution with structural alignment to effectively shape narratives and maintain corporate reputation.

Takeaways
  • Chaos is the new normal; CCOs need structured responses.
  • High impact execution is crucial for visible wins
  • Regular assessments of stakeholder influence are necessary.
  • Not all wins are headline-grabbing; quiet wins matter too.
Topics Mentioned
Corporate Communication, CCO, 90-Day Review, Crisis Management, Strategic Alignment, Influence Mapping, Communication Strategy, Corporate Reputation, Chaos Management, Stakeholder Engagement

Chapters
00:00 Introduction to Communication Breakdown
01:00 The Importance of 90-Day Reviews for CCOs
03:54 Lessons from Quarter One: Navigating Chaos
05:20 Balancing Continuity and Strategic Reset
07:42 High Impact Execution vs. Structural Alignment
09:31 Challenges of Influence Mapping
11:19 The Need for Regular Power Assessments

#CorporateCommunication #CCO #CrisisManagement #StrategicAlignment #InfluenceMapping #CommunicationStrategy #CorporateReputation #ChaosManagement #StakeholderEngagement

Communication Breakdown is a production of the Observatory on Corporate Reputation.
Hosted by Craig Carroll and Steve Dowling.
Produced by Shawn P Neal and the team at AdvoCast.

For questions, feedback, or episode suggestions, reach out at podcast@ocrnetwork.com

Communication Breakdown is a sharp, fast-moving podcast for PR and communications pros who want to understand what really happens when reputations are on the line. Hosted by OCRs Craig Carroll and Steve Dowling, each postgame-style episode breaks down how organizations navigate high-visibility crises, product launches, policy debates, and other make-or-break moments in the public eye. Drawing on experience from institutions like USC Annenberg, UNC Chapel Hill, OpenAI, and Apple, the hosts dissect real-world cases, exploring what worked, what failed, and why. Listeners can expect candid analysis of messaging, leadership, media strategy, stakeholder management, and internal alignment, all grounded in current events across news and business. Whether youre in marketing, management, or corporate communications, listen episodes of Communication Breakdown to sharpen your judgment, stress-test your own strategies, and better anticipate how communications decisions play out when it matters most.
Author: Language: English Episodes: 79

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