The single thing that every organisation should do to fix culture

The single thing that every organisation should do to fix culture

Author: brucedaisley.com November 7, 2023 Duration: 39:58

Professor Frances Frei is the biggest brain in the field of workplace culture and I was delighted to get another opportunity to talk to her.


She explains the one thing that firms should do to fix their cultures (spoiler: train their managers), why she thinks inclusion is a more important element of culture than just diversity.


The previous episode with Frances Frei

Frances and Anne’s podcast Fixable

Frances’ and Anne Morriss’ new book Move Fast and Fix Things

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Quotes from the book that I cited: 

“One way to build cynicism quickly in an organisation, something we see all the time, by the way - is to ask people for their input and then do very little with the information they give you (and take a long time to even do that)’


Robert McDonald, former CEO of P&G “Organisations are perfectly designed to get the results they get… if you don’t like the results you need to change the design”. 


We're often asked for a summary of how to build a workplace where everyone feels welcome. Our short answer is to recruit great people you don't already know, give them interesting work to do, and invest in them as if your company's future depends on it. If they deserve a promotion, give it to them in a timely man-ner. Don't make them wait. Don't make them go to a competitor to get the role, title, and decision rights they already earned on your watch. And in the name of all that is right and just in the world, pay them fairly and equitably for the work they do.”


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Eat Sleep Work Repeat is made and hosted by Bruce Daisley.


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There’s a conversation happening about how our jobs shape us, and Eat Sleep Work Repeat sits right at the heart of it. Host Bruce Daisley approaches workplace culture not with prescriptive advice, but with genuine curiosity, digging into the science and social dynamics behind why we work the way we do. Each episode feels like a thoughtful exploration, blending research from management, psychology, and sociology with real-world stories. You’ll hear discussions that challenge conventional wisdom about productivity, teamwork, and wellbeing, moving beyond simple fixes to understand the deeper systems at play. This podcast recognizes that improving work isn't just about office perks; it's about examining the rhythms, relationships, and expectations that fill our days. It’s for anyone who has ever wondered how to make their team more resilient, their own work more meaningful, or simply how to disconnect at the end of the day. With millions of listens, it’s become a trusted resource for rethinking the modern work experience. The tone is engaging and accessible, turning complex ideas into practical reflections. For more from Bruce Daisley, visit brucedaisley.com.
Author: Language: English Episodes: 100

Eat Sleep Work Repeat - better workplace culture
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