#375 AI Is Turning Tacit Knowledge Into Executable Process

#375 AI Is Turning Tacit Knowledge Into Executable Process

Author: Dr. Darren Pulsipher August 11, 2026 Duration: 37:48

Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.


Every company says knowledge is power, but what happens when that knowledge lives in people’s heads? Host Dr. Darren explores AI in digital transformation with Erich Hugunin and Italo Belandria, showing how AI can capture tribal knowledge, speed onboarding, improve customer handoffs, and turn tacit expertise into repeatable business process. ## Key Takeaways - AI can help organizations surface tacit knowledge hidden in conversations, documents, and systems. - Faster onboarding and reduced ramp time are major wins for sales, engineering, and support teams. - Trust matters: employees adopt AI more readily when they see it as coaching and enablement, not surveillance. - AI magnifies existing strengths and weaknesses, making good processes more scalable and bad ones more visible. - Human judgment still matters; the best results come when people review, correct, and improve AI outputs. - Leaders should focus on execution, standardization, and reusable knowledge—not just experimentation. ## Chapters - 00:00 Intro and guest welcome - 01:10 Superhero background stories - 03:05 How AI is changing SaaS and scaling teams - 04:40 Tribal knowledge and slow onboarding - 06:20 Capturing tacit knowledge with AI - 08:10 Employee concerns, trust, and hallucinations - 10:05 AI, human interaction, and communication skills - 12:00 Magnifying strengths, weaknesses, and siloed data - 14:10 Turning data into usable business information - 16:00 Closing thoughts and where to connect

In each episode of Embracing Digital Transformation, Dr. Darren Pulsipher cuts through the overwhelming buzz to examine how organizations can genuinely evolve. As a Chief Enterprise Architect, author, and professor, Darren brings a grounded perspective, focusing on the practical integration of people, process, and technology rather than chasing fleeting fads. This podcast digs into the critical questions: which emerging technologies have real staying power, and which will fade away? Through detailed conversations with a variety of experts and industry leaders, the series provides a clear-eyed analysis of the tools and strategies that build resilient, adaptive enterprises. Listeners gain actionable insights from in-depth discussions that move beyond theory, exploring the human element at the core of technological change. The dialogue is geared toward leaders and practitioners who need to navigate complex shifts, offering a balanced view of the digital landscape. If you're looking for a substantive resource that separates hype from reality, this podcast serves as a valuable guide. Join Dr. Pulsipher as he investigates the foundations of lasting change, providing clarity and context for anyone involved in shaping the future of their organization.
Author: Language: English Episodes: 50

Embracing Digital Transformation
Podcast Episodes
#364 How AI Is Transforming Small Business and Entrepreneurship [not-audio_url] [/not-audio_url]

Duration: 31:03
Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.Tom Lahat, co-founder and CXO of Tailor Brands, joins host Dr. Darren to unpack how AI is transforming small business formation, entrepr…
#361 How AI is Reshaping Education and College Admissions [not-audio_url] [/not-audio_url]

Duration: 42:15
Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.Host Dr. Darren sits down with Shellee Howard, founder and CEO of College Ready, to unpack how generative AI is changing education, coll…
#359 Unlocking Data Potential: Insights from Data Pioneer [not-audio_url] [/not-audio_url]

Duration: 34:12
Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.AI may be making data easier to use, but the real breakthrough is helping more people make smarter decisions with it. Host Dr. Darren in…
#358 Why 95% of AI Projects Fail and How to Succeed [not-audio_url] [/not-audio_url]

Duration: 29:56
Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.Host **Dr. Darren** sits down with **Michael Chavira**, co-founder and managing partner of **Axiologic**, to unpack the real reasons **A…
#320 From Personal Protection to Cybersecurity: A Journey [not-audio_url] [/not-audio_url]

Duration: 25:40
Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.Welcome to a thought-provoking exploration of cybersecurity that intertwines personal experiences with expert insights. Doctor Darren, y…
#357 The Future of HR: Navigating Disruption and AI [not-audio_url] [/not-audio_url]

Duration: 33:15
Check out my new book AI Augmented Teams on Amazon or on my website paidar.ai/books.A smarter HR strategy could be the difference between leading disruption and getting buried by it. Host Dr. Darren and HR specialist Nav…