How to build Marketing for Gen Z that actually converts | Claudia Whyte (Howbout)

How to build Marketing for Gen Z that actually converts | Claudia Whyte (Howbout)

Author: Sundar Swaminathan August 21, 2025 Duration: 43:59

Gen Z Marketing Strategy That Actually Converts

In this episode of ExperiMENTAL, Sundar sits down with Claudia from Howbout, the fast-growing social calendar app that's cracked the Gen Z code. With a mix of irreverent humor and sharp strategy, Claudia reveals how Howbout builds product and marketing with Gen Z in mind, why authenticity trumps polish, and why TikTok is more than just a channel. It’s a feedback loop. They unpack how Gen Z thinks, what makes them convert, and why influencer marketing might not be the golden ticket people think it is.

KEY TAKEAWAYS

• Gen Z users are digital natives who expect authenticity, not polish
• Traditional ad tactics like logos and slogans don’t resonate
• Message testing on TikTok helped validate product features before launch
• Shares and comment tags are leading indicators of campaign success
• Gen Z can detect ads instantly and tune them out
• Brands must act like peers, not authorities
• Being transparent about the team behind a product builds trust
• Feature adoption improves when messaging reflects user language
• Gen Z leaves apps fast if the product doesn’t fit their social behavior
• Virality comes from resonance, not production value

BEST MOMENTS

00:00:02. “Friends can be themselves, but they're choosing not to. They're choosing to be something different.”
00:00:16. “From what we've seen of Gen Z, they will leave your app as quickly as they join.”
00:01:25. “You know, one of the biggest reasons of your success is your ability to build product and and build marketing to generation Z.”
00:03:11. “They kind of just want to figure out the story themselves, and they want to believe it.”
00:05:05. “We're a social calendar app that makes it easier for you to keep up with your friends.”
00:07:14. “It got like 14 million views, like hundreds of thousands of comments of people tagging their friends.”
00:08:48. “We posted kind of a few videos with different features and trying to kind of see if anything resonated.”
00:14:33. “The most interesting one is kind of on our organic socials.”
00:26:11. “If I feel that way, Gen Z feels like that times a million.”
00:30:25. “I would have a whole pre campaign set up where we're kind of teeing up something really ridiculous for our followers.”

🎧 ExperiMENTAL is hosted by Sundar Swaminathan, Head of Data Science at Bounce and former Uber leader. This show is your behind-the-scenes look at how top marketers and data scientists make smarter decisions.

🧠 Expect unfiltered conversations, mental models, and case studies that help you cut waste, build conviction, and grow your B2C business.

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If you’ve ever felt that most marketing advice skims the surface without showing you the actual numbers, ExperiMENTAL Marketing | Playbooks to measure and scale Marketing ROI might be what you’ve been looking for. Hosted by Sundar Swaminathan, who led Brand Data Science at Uber and writes the ExperiMENTAL newsletter, this podcast digs into the specific frameworks and calculations that turn marketing from a cost center into a measurable growth engine. Instead of vague theories, each conversation delivers concrete ROI breakdowns and scalable strategies drawn directly from the experiences of leaders at companies like Uber, Google, and Faire. The focus here is on the practical mechanics-how to set up tests, interpret data, and allocate budget for maximum impact. It’s designed for B2C marketers, founders, and analysts who are done with guesswork and want to build strategies grounded in real-world evidence. Tuning in, you’ll hear candid discussions about what actually moved the needle, what failed, and the playbooks that can be adapted to your own challenges. This isn’t about inspirational stories; it’s a hands-on resource for anyone ready to make data-informed decisions that scale.
Author: Language: English Episodes: 17

ExperiMENTAL Marketing | Playbooks to measure and scale Marketing ROI
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