ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development

ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development

Author: ServiceNow Industries Podcasts August 23, 2024 Duration: 35:55

Listen as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer shares best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more.

Featured Speakers:
• Robert Jennings, Senior Advisor Operations and Technology, Defense Counterintelligence and Security Agency Chief Strategy Office
• Gus Pastore, Director of Creator Workflows, Federal, ServiceNow

Click here to view recording

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Every Friday, a conversation unfolds that bridges the gap between technology and public service. Federal Fridays with ServiceNow (Government) brings together a rotating group of ServiceNow's own experts and professionals from both the public and private sectors. These discussions go beyond simple product updates, delving into the real-world challenges and opportunities facing government agencies today. You'll hear candid talks about modernizing workflows, improving citizen services, and navigating the unique landscape of federal IT. Each episode in this podcast collection offers a focused look at how digital transformation is actively reshaping government operations, from health and administrative services to policy and beyond. The dialogue is practical and grounded, providing insights that are as applicable to state and local government professionals as they are to federal employees. Tune in for a weekly dose of perspective from those who are building and implementing the tools that keep our institutions running. This is where the mission of public service meets the innovation of the platform, hosted by the ServiceNow Industries Podcasts team.
Author: Language: en-us Episodes: 100

Federal Fridays with ServiceNow (Government)
Podcast Episodes
How CX Executive Order Changes Things [not-audio_url] [/not-audio_url]

Duration: 37:52
In June, 2022, the federal government announced that $100 million from the Technology Modernization Fund will be allocated specifically for projects that improve the citizen experience. The idea, according to the TMF’s b…
Healthcare IT in Government - Progress & Best Practices [not-audio_url] [/not-audio_url]

Duration: 59:22
The pandemic era of the past two years has highlighted the value of health IT. How have agencies been utilizing IT to improve health care and health care services?During this exclusive edition of Federal Executive Forum,…
Mission Possible - Technology to accelerate your workforce [not-audio_url] [/not-audio_url]

Duration: 9:15
Siloed systems, manual processes, risk exposure, evolving ways of working: these are all challenges the IC faces when it comes to its technology. Tune in as ServiceNow thought leader and head of creator workflows, Gregg…
Is Your Workforce Ready for the Future [not-audio_url] [/not-audio_url]

Duration: 18:38
Having a skilled and capable workforce is essential for mission success. However, attracting, training, and retaining the talent necessary is not easy. In fact, it's getting harder, as increased workloads lead to burnout…
ServiceNow Federal Forum 2022 - Accelerating Service Delivery [not-audio_url] [/not-audio_url]

Duration: 32:14
Service delivery has a whole new meaning for Federal agencies thanks to Biden’s new Customer Experience EO. The end goal: eliminate friction in customer interactions with government organizations. This panel session with…
ServiceNow Federal Forum 2022 - Diversity and Inclusion [not-audio_url] [/not-audio_url]

Duration: 35:02
President Biden’s recent DEIA EO calls for the Federal workforce to act as a model for diversity and inclusion for organizations across the country. National Science Foundation’s Javier Inclán, GSA’s Traci DiMartini, and…
ServiceNow Federal Forum 2022 - The Future of Mission Resiliency [not-audio_url] [/not-audio_url]

Duration: 25:10
How can government agencies leverage modern technology to carry out missions of any caliber? Hear from Lt. Gen. Rob Skinner, Director of DISA and Commander of Joint Force Headquarters-Department of Defense Information Ne…