ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development

ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development

Author: ServiceNow Industries Podcasts August 23, 2024 Duration: 35:55

Listen as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer shares best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more.

Featured Speakers:
• Robert Jennings, Senior Advisor Operations and Technology, Defense Counterintelligence and Security Agency Chief Strategy Office
• Gus Pastore, Director of Creator Workflows, Federal, ServiceNow

Click here to view recording

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Every Friday, a conversation unfolds that bridges the gap between technology and public service. Federal Fridays with ServiceNow (Government) brings together a rotating group of ServiceNow's own experts and professionals from both the public and private sectors. These discussions go beyond simple product updates, delving into the real-world challenges and opportunities facing government agencies today. You'll hear candid talks about modernizing workflows, improving citizen services, and navigating the unique landscape of federal IT. Each episode in this podcast collection offers a focused look at how digital transformation is actively reshaping government operations, from health and administrative services to policy and beyond. The dialogue is practical and grounded, providing insights that are as applicable to state and local government professionals as they are to federal employees. Tune in for a weekly dose of perspective from those who are building and implementing the tools that keep our institutions running. This is where the mission of public service meets the innovation of the platform, hosted by the ServiceNow Industries Podcasts team.
Author: Language: en-us Episodes: 100

Federal Fridays with ServiceNow (Government)
Podcast Episodes
Inside Software Factories: Government's Innovation Accelerators [not-audio_url] [/not-audio_url]

Duration: 33:59
Since the launch of the DOD Software Modernization Strategy in 2022, groups across the Department of Defense have accelerated building the capabilities and ecosystem necessary to continuously deliver software to producti…
Improving Public Sector Customer Experience [not-audio_url] [/not-audio_url]

Duration: 15:10
Improving Public Sector Customer Experience will focus on how agencies are delivering great customer service and memorable customer experiences. We will cover what is working, what is new and the associated challenges of…
Maintaining Control and Visibility with Hyperautomation [not-audio_url] [/not-audio_url]

Duration: 19:32
As agencies work to keep pace with the digital expectations of their users – both employees and citizens – hyperautomation may prove to be an effective modernization approach. Hear Gus Pastore, Director, Creator Workflow…