The five forces changing government episode 3: Digital Demands

The five forces changing government episode 3: Digital Demands

Author: ServiceNow Industries Podcasts December 21, 2021 Duration: 12:09

In a world of disruption, agencies need the digital tools that will allow them to weather rapid change. We sat down with Joshua Bateson, a Director of Solution Consulting at ServiceNow in Australia, to discuss how agencies are approaching digital transformation among disruption, and what efforts are making the biggest impact.

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Every Friday, a conversation unfolds that bridges the gap between technology and public service. Federal Fridays with ServiceNow (Government) brings together a rotating group of ServiceNow's own experts and professionals from both the public and private sectors. These discussions go beyond simple product updates, delving into the real-world challenges and opportunities facing government agencies today. You'll hear candid talks about modernizing workflows, improving citizen services, and navigating the unique landscape of federal IT. Each episode in this podcast collection offers a focused look at how digital transformation is actively reshaping government operations, from health and administrative services to policy and beyond. The dialogue is practical and grounded, providing insights that are as applicable to state and local government professionals as they are to federal employees. Tune in for a weekly dose of perspective from those who are building and implementing the tools that keep our institutions running. This is where the mission of public service meets the innovation of the platform, hosted by the ServiceNow Industries Podcasts team.
Author: Language: en-us Episodes: 100

Federal Fridays with ServiceNow (Government)
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