EP28: Learnings from the Front Lines in Dramatically Changing Retail Times with Anne Fink, PepsiCo

EP28: Learnings from the Front Lines in Dramatically Changing Retail Times with Anne Fink, PepsiCo

Author: WSL Strategic Retail December 6, 2021 Duration: 34:02
Wendy Liebmann talks with Anne Fink, president of global foodservice at PepsiCo about how she, her team, and her foodservice community responded when the industry shut down overnight -- and how together they have reinvented their business model for these changing times. They discuss: The importance of taking care of all constituents – employees, customers, consumers, and communitiesStaying true to your corporate purpose How to build community engagement during times of great upheav...

Ever feel like the retail world is spinning faster than a checkout carousel? Future Shop Podcast with WSL cuts through the noise, offering a grounded yet forward-looking conversation about the forces reshaping how we buy and sell. Hosted by retail strategist and shopping futurist Wendy Liebmann of WSL Strategic Retail, this series provides a passionate, unvarnished view that always starts with the shopper's perspective. Each episode delves into the practical realities and emerging trends that business leaders need to understand, moving beyond theory to actionable insight. You’ll hear Wendy in conversation with a diverse range of voices-from experts in marketing and design to those in insights and education-who all contribute to the evolving retail landscape. Crucially, the WSL team regularly brings exclusive data to the table, sharing findings from their latest proprietary shopper research that highlight what's coming next. This isn't about vague predictions; it's about understanding the tangible shifts in consumer behavior that are actively transforming retail. Tuning into this podcast feels like getting a direct briefing from the front lines, equipping you with a deeper sense of where we're headed and why. For anyone invested in the business of retail, it serves as an essential audio companion for navigating the future, one informed conversation at a time.
Author: Language: en-us Episodes: 100

Future Shop Podcast with WSL
Podcast Episodes
EP17: Retail Keep Up! Hurry Up!, with Paco Underhill [not-audio_url] [/not-audio_url]

Duration: 44:36
Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss: What shoppers…
EP16: The Color of Retail, with Terry Thomas from Unilever [not-audio_url] [/not-audio_url]

Duration: 43:48
Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers expect. Wendy and Terr…
EP14: The Future of Retail from a Global View, with Christine Cross [not-audio_url] [/not-audio_url]

Duration: 43:26
In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The impact of channel agnos…
EP12: The New Language of Retail, with Norman De Greve from CVS [not-audio_url] [/not-audio_url]

Duration: 46:43
In this episode our own Wendy Liebmann and Norman De Greve, Chief Marketing Officer at CVS Health, discuss how retail, and companies that sell through retail, need to communicate differently with shoppers today; what’s t…

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