Episode 11 - Ray Higgins, Labour Management & Apprenticeships

Episode 11 - Ray Higgins, Labour Management & Apprenticeships

Author: Stuart Wallis August 27, 2025 Duration: 37:43

Summary


In this episode of Hard Hats and Headspace, Stuart Wallace interviews Ray Higgins, the Labour Manager for Phoenix ME. They discuss Ray's journey from an electrical apprentice to his current role, the challenges of attracting younger generations to the construction industry, and the importance of supporting apprentices. They also delve into the significance of understanding neurodiversity in the workplace and practical solutions for enhancing employee performance. The conversation highlights the need for better pathways for students entering the workforce and the role of SMEs in providing opportunities for new talent. In this conversation, the speakers explore various themes including the impact of ADHD on performance, the journey through university and unexpected career paths, experiences in recruitment and consultancy, and the respect for the recruitment industry. They also discuss the growth and challenges faced by Phoenix, the future of London projects, and the importance of effective stakeholder management. The conversation concludes with reflections on the potential for positive change in the industry and the city.


Takeaways


Ray Higgins shares his journey from electrical apprentice to Labour Manager.

The importance of supporting apprentices in their career development.

Challenges in attracting younger generations to the construction industry.

The need for better pathways for students entering the workforce.

The role of SMEs in providing opportunities for new talent.

Understanding neurodiversity can enhance workplace dynamics.

Practical solutions can help employees perform better in their roles.

The significance of mentorship in the construction industry.

Creating a supportive environment for neurodiverse individuals is crucial.

The construction industry must adapt to modern educational needs. ADHD can influence performance positively.

University choices can shape career paths unexpectedly.

Recruitment was not initially on the radar for many.

Respect for the recruitment industry grows with experience.

Experiences in recruitment can lead to lifelong friendships.

Handling challenges effectively can strengthen a business.

Communication is key during tough times in business.

London's construction industry is experiencing growth.

Public projects require careful stakeholder management.

Passion for the industry drives future prospects.


Keywords


construction, apprenticeships, neurodiversity, labor management, Phoenix ME, industry challenges, employee support, skills development, career pathways, attracting talent, ADHD, performance, recruitment, consultancy, career choices, London projects, stakeholder management, growth, challenges, industry insights


Chapters


00:00 Introduction to Ray Higgins and His Career Path

03:10 Day-to-Day Responsibilities at Phoenix ME

06:29 Attracting the Next Generation to Construction

09:38 Addressing Neurodiversity in Apprenticeships

12:26 Innovative Approaches to Training and Development

15:09 Practical Solutions for Memory and Focus

15:52 Systemic Inclusion in Recruitment

17:29 Recognizing Unique Skills in Individuals

18:22 Personal Experiences with ADHD

19:46 The Journey Through Education and Career Choices

23:21 Respecting the Recruitment Industry

24:50 Challenges in Supply Chain Management

25:55 Lessons from Recruitment and Industry Politics

26:56 Remembering Influential Figures in the Industry

28:35 Growth and Resilience at Phoenix

29:55 Crisis Management and Communication

31:19 Future Projects and Industry Aspirations

33:02 The Role of Public Bodies in Construction

35:17 Looking Ahead: Opportunities and Challenges

36:23 Remembering Max White: A Tribute




Stuart Wallis has spent a career at the intersection of people and industry, and in Hard Hats and Head Space with Stuart Wallis, he brings that entire world to the microphone. This isn't a theoretical discussion; it's a series of real conversations drawn from Stuart's own network, featuring guests whose experience is as diverse as it is deep. You'll hear from figures in construction and recruitment, sure, but also from unexpected quarters like egg-farming and publishing. Each episode digs into the tangible connections between work, personal wellbeing, and the dynamics of the modern workforce, deliberately sidestepping fluffy jargon and corporate speak. The discussions are grounded, often challenging, and designed to pull practical insight from every story. By focusing on the human elements behind the job titles, this podcast reveals how different paths can offer surprising lessons for leadership, resilience, and finding purpose. Tune in for candid talks that feel more like a coffee with seasoned professionals than a formal interview, always aiming to leave you with a clearer perspective on your own work and headspace.
Author: Language: English Episodes: 26

Hard Hats and Head Space with Stuart Wallis
Podcast Episodes
Episode 13 - Empowering Conversations: A Mental Health Journey [not-audio_url] [/not-audio_url]

Duration: 28:02
SummaryIn this solo podcast episode, Stuart discusses theimportance of mental health awareness, particularly in the context of suicide prevention. He shares his personal journey with mental health challenges, including h…
Episode 10 - the Enigmatic Elvin Box [not-audio_url] [/not-audio_url]

Duration: 55:11
Summary In this episode, Elvin shares his journey from aconstruction worker to a passionate advocate for men's health, particularlyfocusing on prostate cancer awareness. He discusses his personal experiences with mental…
Season 1 - First 8 Episodes Recapped! [not-audio_url] [/not-audio_url]

Duration: 21:05
Really enjoyed making this recap and looking back on these 8 episodes - incredibly proud of getting this out there, spreading the word. Hope you enjoy it!We will hear again from Johnny and Matt at What About Ye? Then we…
Episode 8 - Beyond the Site - Nick O'Shea talks about sobriety [not-audio_url] [/not-audio_url]

Duration: 1:01:25
Title: Hard Hats and Headspace: Beyond the Construction Site with Nick O'SheaDescription: Join Stuart Wallis as he sits down with Nick O'Shea, a construction manager, podcaster, and workshop facilitator, to discuss the i…
Impromptu Episode - Phil Ridgwell (and an Ice Cream Van) [not-audio_url] [/not-audio_url]

Duration: 53:39
Join Stuart with his impromptu recording with Phil Ridgwell - interrupted not once but TWICE by the Ice Cream Man! All left in for the fun of it. You can search Phil up on LinkedIn https://www.linkedin.com/in/philridgwel…
Episode 6 - Charting Her Own Course - Sarah Roads [not-audio_url] [/not-audio_url]

Duration: 51:27
In this week's episode, Stuart is joined by Sarah Roads, Founder and CEO of SLR, her self-named recruitment business! And let's be fair, given the work ethic and attitude of the founder, that's a pretty good place to sta…
Episode 5 - Haircuts and Hard Hats - Tom Chapman [not-audio_url] [/not-audio_url]

Duration: 54:43
SummaryIn this episode, Stuart and Tom Chapman discuss the intersection of mental health and the barbering industry, focusing on how pop-up haircuts can create safe spaces for conversations about mental health. They expl…
Episode 3 - Construct Change with Lauren Rimmer [not-audio_url] [/not-audio_url]

Duration: 56:20
SummaryIn this episode, Stuart and Lauren Rimmer discuss the importance of corporate social responsibility (CSR) in the construction industry, the challenges faced by SMEs in meeting CSR standards, and the critical need…