AI and Automation Are Reshaping Revenue Cycle Management

AI and Automation Are Reshaping Revenue Cycle Management

Author: John Lynn August 17, 2026 Duration: 13:35

Anurag Mehta, Chief Executive Officer and Cofounder at Omega Healthcare, has seen a 10-20% increase in human productivity through AI in revenue cycle management (RCM), and expects at least another 20% improvement over the next couple of years. In our recent interview, Mehta describes the current stresses in healthcare RCM and where AI can help.

When you improve RCM, Mehta says, you improve profits in two ways: by handling bills more efficiently and by getting higher reimbursements by avoiding errors. Thanks to traditional techniques known as robotic process automation (RPA) and the latest AI, you can check 100% of submissions and prior authorization requests rather than just a small subset. Plus, for provider organizations, improved profitability also leads to better credit ratings and further savings.

Learn more about Omega Healthcare: https://www.omegahms.com/

Healthcare IT Community: https://www.healthcareittoday.com/


For anyone navigating the complex and ever-evolving world of healthcare technology, Healthcare IT Today Interviews offers a direct line to the people shaping its future. Host John Lynn sits down with leading experts, moving beyond theory to explore the real-world applications and challenges they face every day. This isn't about surface-level news; it’s a series of deep, conversational explorations. You’ll hear firsthand accounts about implementing and optimizing electronic health records, the critical balance between data security and patient privacy, and how analytics are transforming patient care. The discussions naturally cover the practicalities of telehealth, the nuances of healthcare communication systems, and the many other technologies redefining clinical and administrative workflows. Each episode of this podcast pulls back the curtain on the front lines, providing clarity and insight that’s both substantive and accessible. Tune in for honest perspectives on where healthcare IT has been, the problems being solved right now, and what’s coming next.
Author: Language: English Episodes: 50

Healthcare IT Today Interviews
Podcast Episodes
The Hidden Link Between Legacy Data and Patient Safety [not-audio_url] [/not-audio_url]

Duration: 13:07
Fragmented Legacy Data Causes Burnout. Smart Archiving Restores Patient Safety.Keeping a dozen old EHRs alive is a massive technical debt. It is also a major patient safety risk.Healthcare IT Today sat down with Justin C…
Reducing Hold Times and Staff Burnout with AI Call Automation [not-audio_url] [/not-audio_url]

Duration: 18:22
At many health centers, plain old telephone service (POTS) is still one of the primary forms of interaction with patients outside of office visits. In a recent interview with Tracy Causey, CEO of Capital Area Health Netw…
How TPMG Cracked the Value-Based Care Code [not-audio_url] [/not-audio_url]

Duration: 23:35
The Financial Math of Value-Based Care Fails + How TPMG Cracked the CodeValue-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups st…
From Fragmented Data to Actionable Intelligence [not-audio_url] [/not-audio_url]

Duration: 34:21
Modern tools, including AI, offer healthcare institutions new windows onto their data with the potential for real business changes. In our recent interview, we sat down with Paul Brockington, Vice President of Integratio…