Does Interoperability Really Have ROI? NextGen Explains Why the Answer Is Yes

Does Interoperability Really Have ROI? NextGen Explains Why the Answer Is Yes

Author: John Lynn March 17, 2026 Duration: 19:37

[SPONSORED] IT teams hear the same question every budget cycle: does interoperability actually pay off? It turns out the ROI shows up in places most organizations never track.

In this interview, Muhammad Chebli, Vice President of Product at NextGen Healthcare, breaks down where interoperability creates measurable value across scheduling, referrals, inbox load and patient engagement. He also shares why Info Blocking enforcement is not about technology gaps but policy missteps and what NextGen’s Kno2 partnership means for QHIN connectivity.

Plus you’ll hear why Chebli believes APIs are the future front-door to EHRs.

🔔 Subscribe for more great interviews with Health IT leaders.

Learn more about NextGen Healthcare at https://www.nextgen.com/

Find more great health IT content at https://www.healthcareittoday.com/


For anyone navigating the complex and ever-evolving world of healthcare technology, Healthcare IT Today Interviews offers a direct line to the people shaping its future. Host John Lynn sits down with leading experts, moving beyond theory to explore the real-world applications and challenges they face every day. This isn't about surface-level news; it’s a series of deep, conversational explorations. You’ll hear firsthand accounts about implementing and optimizing electronic health records, the critical balance between data security and patient privacy, and how analytics are transforming patient care. The discussions naturally cover the practicalities of telehealth, the nuances of healthcare communication systems, and the many other technologies redefining clinical and administrative workflows. Each episode of this podcast pulls back the curtain on the front lines, providing clarity and insight that’s both substantive and accessible. Tune in for honest perspectives on where healthcare IT has been, the problems being solved right now, and what’s coming next.
Author: Language: English Episodes: 100

Healthcare IT Today Interviews
Podcast Episodes
EHR Downtime Resilience for MEDITECH Hospitals [not-audio_url] [/not-audio_url]

Duration: 19:57
EHR downtime is inevitable. Cyberattacks, network outages, and even planned system upgrades can disrupt access to patient records, placing care delivery, patient safety, and operations at risk.In this video, Jackie Rice,…
CommonWell Expands Data Exchanges in Volume and in Purpose [not-audio_url] [/not-audio_url]

Duration: 21:15
In this video, Paul L Wilder, Executive Director of the CommonWell Health Alliance, discusses the spread of health data exchange as it involves not just providers but new actors such as payers, public health, and patient…
Reclaiming the Exam Room: How ModMed Scribe 2.0 Empowers Specialists [not-audio_url] [/not-audio_url]

Duration: 12:05
In our latest clinical deep dive, Dr. Caleb Masterson from B&B Sinus and Allergy Relief Centers) and Dr. Joel Salamon, Medical Director of Pain Management at ModMed, explore the impact of removing screens from the exam r…
From Image to Insight: Clinical Edge AI in Practice [not-audio_url] [/not-audio_url]

Duration: 45:11
Healthcare CIOs are under pressure to deliver faster insights, safer care, and sustainable operations—without adding complexity. In this joint NVIDIA and Dell Technologies panel at HIMSS26, leaders from across the ecosys…