Does Interoperability Really Have ROI? NextGen Explains Why the Answer Is Yes

Does Interoperability Really Have ROI? NextGen Explains Why the Answer Is Yes

Author: John Lynn March 17, 2026 Duration: 19:37

[SPONSORED] IT teams hear the same question every budget cycle: does interoperability actually pay off? It turns out the ROI shows up in places most organizations never track.

In this interview, Muhammad Chebli, Vice President of Product at NextGen Healthcare, breaks down where interoperability creates measurable value across scheduling, referrals, inbox load and patient engagement. He also shares why Info Blocking enforcement is not about technology gaps but policy missteps and what NextGen’s Kno2 partnership means for QHIN connectivity.

Plus you’ll hear why Chebli believes APIs are the future front-door to EHRs.

🔔 Subscribe for more great interviews with Health IT leaders.

Learn more about NextGen Healthcare at https://www.nextgen.com/

Find more great health IT content at https://www.healthcareittoday.com/


For anyone navigating the complex and ever-evolving world of healthcare technology, Healthcare IT Today Interviews offers a direct line to the people shaping its future. Host John Lynn sits down with leading experts, moving beyond theory to explore the real-world applications and challenges they face every day. This isn't about surface-level news; it’s a series of deep, conversational explorations. You’ll hear firsthand accounts about implementing and optimizing electronic health records, the critical balance between data security and patient privacy, and how analytics are transforming patient care. The discussions naturally cover the practicalities of telehealth, the nuances of healthcare communication systems, and the many other technologies redefining clinical and administrative workflows. Each episode of this podcast pulls back the curtain on the front lines, providing clarity and insight that’s both substantive and accessible. Tune in for honest perspectives on where healthcare IT has been, the problems being solved right now, and what’s coming next.
Author: Language: English Episodes: 100

Healthcare IT Today Interviews
Podcast Episodes
Why NextGen Says Healthcare’s Silos Have To Go [not-audio_url] [/not-audio_url]

Duration: 14:16
Every IT leader knows the pain of workflows that break the moment they cross a departmental line. Sri Velamoor isn’t tiptoeing around it. He argues the silos themselves are the problem.Sri Velamoor, President and CEO of…
Speeding up Patient Identification, Consent, and Data Exchange [not-audio_url] [/not-audio_url]

Duration: 21:19
Sending data over the wire is just the start of health care data interoperability. Other critical tasks include identifying the right destination (in other words, a directory), identifying the patient and other security…
Why Sepsis Still Gets Missed and How Prenosis Is Narrowing the Signal [not-audio_url] [/not-audio_url]

Duration: 16:00
Sepsis has been on hospital priority lists for years, yet it still slips past clinicians every day. The challenge is not awareness. It is variability, speed, and too many signals competing for attention.In this conversat…
Hyland Brings Enterprise Content Management to Pathology with Tribun [not-audio_url] [/not-audio_url]

Duration: 12:48
Hyland Brings Enterprise Content Management to Pathology with TribunDigital pathology adoption is picking up speed, but many organizations are discovering that scanners and AI alone do not solve the hard problems. The re…
Netflix Didn’t Win by Moving Files. Neither Will Cloud Imaging. [not-audio_url] [/not-audio_url]

Duration: 12:14
Cloud imaging promised speed and simplicity. Many health systems got longer rollouts, higher costs, and workflows that still feel tied to the data center. The issue isn’t the cloud. It’s how imaging platforms were design…