How Axia Women's Health Cured Recall Anxiety and Payment Friction

How Axia Women's Health Cured Recall Anxiety and Payment Friction

Author: John Lynn June 19, 2026 Duration: 15:58

Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room.

Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women’s Health. We discussed how her team used platforms like eClinicalWorks to tackle these exact problems. You will learn how ambient AI scribes restore the patient connection and why moving payments to digital check-in removes friction for everyone.

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Learn more about Axia Women's Health at https://axiawh.com/

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For anyone navigating the complex and ever-evolving world of healthcare technology, Healthcare IT Today Interviews offers a direct line to the people shaping its future. Host John Lynn sits down with leading experts, moving beyond theory to explore the real-world applications and challenges they face every day. This isn't about surface-level news; it’s a series of deep, conversational explorations. You’ll hear firsthand accounts about implementing and optimizing electronic health records, the critical balance between data security and patient privacy, and how analytics are transforming patient care. The discussions naturally cover the practicalities of telehealth, the nuances of healthcare communication systems, and the many other technologies redefining clinical and administrative workflows. Each episode of this podcast pulls back the curtain on the front lines, providing clarity and insight that’s both substantive and accessible. Tune in for honest perspectives on where healthcare IT has been, the problems being solved right now, and what’s coming next.
Author: Language: English Episodes: 50

Healthcare IT Today Interviews
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