How MY DR NOW is Scaling Consumer-Centric Primary Care (#509)

How MY DR NOW is Scaling Consumer-Centric Primary Care (#509)

Author: Healthcare Rap Media June 16, 2026 Duration: 27:40

Dr. Payam Zamani, CEO and Founder of MY DR NOW, shares how you don’t need urgent care if you do primary care right, how outcomes improve when you make it easy for patients to be compliant, and whether he thinks patients using LLMs are good for business. 

All that, plus the Flava of the Week about the Nourishing Change conference. How did the conference’s attendee mix reflect the collaboration that needs to happen to make healthcare more preventive, and how much progress is possible if you and I join the Movement?

ANNOUNCING RAP COLLABORATIVES 

Exciting news! We’re launching Rap Collaboratives, curated workgroups of founders, builders, and operators working together to grow the adoption of consumer-centered health. Through content, community, and co-creation, members help shape what’s next and get their perspective in front of the industry. 

Reach out on LinkedIn to learn more. 

(#509) 

 

See omnystudio.com/listener for privacy information.


For eight years running, Healthcare Rap has carved out a unique and essential space in the audio landscape, consistently ranking among the world's most-listened podcasts. Hosts Jared Johnson and Zain Ismail, from Shift Forward Health, steer conversations that fundamentally shift the perspective on health from a system-focused model to one built around the individual's experience. Each episode digs into the practical innovations and emerging strategies that are finally bridging the long-standing divide between reactive sick care and proactive, preventive well-being. You'll hear from the founders, executives, and thinkers who are actively redesigning what healthcare can be, moving it beyond clinic walls and into daily life. This isn't theoretical discussion; it's a frontline report on the business of health, fitness, and consumer empowerment. The longevity of this podcast-hitting 500 episodes-is a testament to its relevance, offering healthcare leaders and curious listeners alike a sustained look at the evolving playbook for a more human-centered system. Tune in for candid analysis and stories that put the consumer's point of view at the very center of the health conversation.
Author: Language: en-us Episodes: 50

Healthcare Rap
Podcast Episodes
The Borderless Healthcare Revolution Is Already Here (#513) [not-audio_url] [/not-audio_url]

Duration: 27:54
Dr. Sarah Matt discusses themes from her book The Borderless Healthcare Revolution, what consumer-centered health means from a surgeon’s point of view, and why we can’t burn down the system even when we see so many flaws…
Where do Patient Experience & Consumer Centricity Intersect? (#511) [not-audio_url] [/not-audio_url]

Duration: 26:01
Jared and Adam Cherrington started cooking up the idea for this episode while sitting in the back of a shuttle bus at Swaay.Health Live. The two discuss how to keep the voice of the patient a priority, where patient expe…
BONUS: Kroger Health's Jim Kirby Recaps Nourishing Change '26 (#508) [not-audio_url] [/not-audio_url]

Duration: 12:01
Kroger Health's Jim Kirby recaps the Nourishing Change Conference's biggest year yet, highlights what stood out from sessions and exhibitors, and gives a preview of what to expect as the Movement continues into 2027 and…
How AI is Helping Us Understand Consumers' Health Behaviors (#506) [not-audio_url] [/not-audio_url]

Duration: 26:08
Kristy Roldan, VP of Growth at MDRG, joins Jared to talk about the newest ways that healthcare is happening outside of hospitals, why outlier thinking is important in consumer research, and how AI is and isn’t helping us…
How Array is Connecting Behavioral Health Experiences (#505) [not-audio_url] [/not-audio_url]

Duration: 27:12
Shannon Werb, CEO of Array Behavioral Care, describes what the digital entry points for mental health look like today, the downsides of investing so heavily in digital access, and what it takes to make virtual mental hea…
How Do Clinicians & Patients Feel About Prior Auth? (#504) [not-audio_url] [/not-audio_url]

Duration: 25:13
Lynne Nowak, Chief Data and Analytics Officer, at Surescripts, shares highlights from their research on how clinicians feel about prior authorization, her point of view on responsible AI, and how it all ties back to bett…
Why Amenities Health Pivoted to Premium Memberships (#503) [not-audio_url] [/not-audio_url]

Duration: 32:24
Aasim Saeed, Founder of Amenities Health, joins Jared for real talk about building in the direct to consumer health space, why he doesn't consider the current U.S. healthcare system to be patient-centric at all, and his…