How modern F&I leaders protect profit with Paul Brown

How modern F&I leaders protect profit with Paul Brown

Author: Jim Fitzpatrick October 30, 2025 Duration: 19:25
We sit down with Paul Brown to relaunch F&I Today and dig into what modern F&I should look like post‑COVID. From digital menus to staffing ratios, we share practical ways to protect profit, reduce chargebacks, and raise CSI without sacrificing speed. • Why the final F&I conversation shapes long‑term loyalty • How to use digital tools and remote closes to increase trust • Presenting a complete menu to every customer • Turning customer preferences into higher PVR and fewer chargeba...

Tune in to Inside Automotive with Jim Fitzpatrick, powered by CBT News for a direct line to the heart of the car business. Host Jim Fitzpatrick cuts through the noise, delivering conversations that feel more like a strategic huddle than a formal interview. Each episode pulls back the curtain on what’s actually working in automotive retail right now, moving beyond theory to the tangible strategies and operational shifts that are defining success. You’ll hear from the dealers, executives, and analysts who are navigating this complex landscape in real time, discussing everything from evolving customer expectations and digital marketing shifts to inventory management and the future of the dealership model. This podcast serves as an essential resource for anyone invested in the automotive retail sector, offering clarity and actionable insight amidst constant change. The discussions are grounded, detailed, and focused on the practical realities of running a business in this industry. For a deep, unvarnished look at the trends, challenges, and opportunities shaping automotive retail, join Jim Fitzpatrick and his guests.
Author: Language: en-us Episodes: 92

Inside Automotive with Jim Fitzpatrick, powered by CBT News
Podcast Episodes
Automotive Market Forecast: Tariffs & Trends [not-audio_url] [/not-audio_url]

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April's automotive sales numbers have stunned industry observers, with the market achieving its second consecutive month above a 17 million unit SAAR – performance levels not seen since the early pandemic era of 2021. NA…

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