Is High-Net-Worth Insurance Really That Different?

Is High-Net-Worth Insurance Really That Different?

Author: Heath Shearon March 20, 2025 Duration: 57:21

In this episode of Insurance Town, host Heath Shearon sits down with Kevin Koone, a well-respected insurance professional with a fascinating career journey. Kevin shares how he transitioned from aspiring to work in the medical field to making his way through GIS mapping, janitorial work, and eventually finding his place in the independent insurance space.

Heath and Kevin discuss:;
✅ The challenges of commission-based sales and how he navigated early struggles.
✅ High-net-worth clients—how he got into that niche and what makes them different.
✅ How to handle tough conversations about rate increases and policy changes.
✅ The importance of empathy, education, and building lasting client relationships.
✅ The evolving role of leadership in independent agencies and the difference between personal and commercial lines service styles.

Kevin also shares personal insights on faith, family, and the value of time in today’s fast-paced world. Whether you're a seasoned agent or just starting, this episode is packed with real-life lessons and industry wisdom.

Sponsors:
A big thank you to our sponsors for making this episode possible!

Smart Choice: Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.

Canopy Connect:
Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency’s processes.

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🎧 Tune in now and let’s talk insurance! 🚀


Heath Shearon has spent years navigating every corner of the insurance industry, and in Insurance Town, he acts as your guide through its often complex landscape. Think of each episode as a casual, informative conversation held on the front porch of a town built entirely on insurance knowledge. Heath, who jokingly refers to himself as the Mayor, doesn’t just lecture; he brings in the many friends and colleagues he’s met over his career for genuine discussions that break down real-world scenarios. You’ll hear practical advice, behind-the-scenes insights, and straightforward explanations designed for both industry newcomers and seasoned professionals. This isn't about dry theory-it's about the tangible how-to and the why behind common business and personal coverage questions. The tone is welcoming and grounded in experience, set to a bluesy soundtrack courtesy of Daddy Long Legs. Tune into this podcast for a unique blend of business education and relatable storytelling that makes the intricacies of insurance feel approachable and even engaging.
Author: Language: English Episodes: 100

Insurance Town
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