AI as Dumb Waiter 2.0: Douglas Rushkoff on How Smart Technology Isn't Quite as Smart as It Claims
Douglas Rushkoff has spent decades warning how each new digital technological “revolution” has promised liberation but actually only compounds social and economic injustice. Six months after describing AI to me as the "first native app for the internet," the New York City media theorist and author returns with a provocative historical parallel: AI as the next "dumb waiter." Just as Thomas Jefferson's mechanical food elevator appeared automated but relied on hidden slave labor, today's artificial intelligence presents itself as magical automation while depending on vast networks of invisible human workers in developing nations like Kenya and the Philippines. Rushkoff argues that slowing down AI development—not accelerating it—might be our most revolutionary act. And that successfully harnessing AI to our needs and desires might represent our "last chance" to rewrite society.
1. AI is the "Dumb Waiter 2.0" - Like Jefferson's mechanical food elevator that appeared automated but depended on hidden slave labor, AI presents itself as magical automation while relying on invisible human workers. "So today you see AI is pitched to us as if you just put out a query and something comes back and there's been no human involved. There's tons of humans... it's not without humans, it's just that the human labor is hidden."
2. The "Pedal-to-the-Metal" AI Deployment is Actually Reactionary - Tech billionaires pushing for rapid AI development aren't revolutionaries but reactionaries. "The tech bros who seem to want the most rapid deployment of this stuff... They are not the revolutionaries. They are the reactionaries. The reason they want to do this pedal to the metal, rapid deployment of AI is to prevent change."
3. Jobs Were Invented and Can Be Reinvented - Employment as we know it was artificially created and can be reimagined. "Jobs were invented. Jobs were invented in the 11th and 12th century. When the charter monopoly came and said you're not allowed to be in business for yourself... jobs were invented. It means they can be reinvented or the economy can be re-invented."
4. We Have a "Last Chance" Window of Opportunity - AI represents a brief moment when fundamental change is possible. "There's also the same opportunity, which is why I'm excited that same 1991/92/93 opportunity, there's a new technology that hasn't quite settled, the clay is still really wet. And the possibilities are really are wide and many."
5. Slowing Down AI Development is More Revolutionary Than Speeding It Up - Rather than rushing deployment, we need time for thoughtful implementation. "What if we slow down enough to have distributed access to this technology? To look at more environmental ways of doing it... but really look at what do we want to do and have enough time to... ask deeper questions."
Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Why cheap food isn't really cheap: Will Harris on the repellant nature of industrial farming and why the future of food should be local
What makes writing, speaking and computer programming similarly human activities: Michael Littman on why all humans, in our AI age, should learn a little programming
How to Take Liberties with History: Abby Smith Rumsey on what we should remember and what we should forget about the past
How to be Abe Lincoln: Jonathan Shapiro offers seven steps to finding a moral compass and living a worthy life
Why OpenAI could be worth $5 trillion by 2028: Keith Teare explains how OpenAI might already be the most valuable company on the planet
The Man Who Could See Around Corners: Peter Slen on Frederick Douglass and his 1845 autobiography about his life os an American slave
America in the Dillon era: Richard Aldous on Douglas Dillon and mainstream Republicanism in the Eisenhower, Kennedy and Johnson administrations
An American Gun for the age of Sandy Hook and Uvalde: Cameron McWhirter and Zusha Elinson on the history of the AR-15, an assault weapon that captures contemporary America's love affair with technology, freedom and guns
How to transform yourself from a good girl into a bad b***h: Lisa Carmen Wang's bad b***h business bible for taking charge of your body, boundaries and bank account
Why Food Stamps Work: Christopher Bosso's political history - and defense - of SNAP
Saving Bill Clinton's life and other tales from the operating theater: Craig R. Smith on his life as one of America's most celebrated heart surgeons
A New Deal to Save the Earth: John J. Berger outlines the three dimensions to solving the world's climate crisis
The Emotional Life of Populism in Israel: Eva Illouz on Netanyahu, Hamas and what the left has lost by not embracing the fear, disgust, resentment and love that determine democratic politics