AI as Dumb Waiter 2.0: Douglas Rushkoff on How Smart Technology Isn't Quite as Smart as It Claims
Douglas Rushkoff has spent decades warning how each new digital technological “revolution” has promised liberation but actually only compounds social and economic injustice. Six months after describing AI to me as the "first native app for the internet," the New York City media theorist and author returns with a provocative historical parallel: AI as the next "dumb waiter." Just as Thomas Jefferson's mechanical food elevator appeared automated but relied on hidden slave labor, today's artificial intelligence presents itself as magical automation while depending on vast networks of invisible human workers in developing nations like Kenya and the Philippines. Rushkoff argues that slowing down AI development—not accelerating it—might be our most revolutionary act. And that successfully harnessing AI to our needs and desires might represent our "last chance" to rewrite society.
1. AI is the "Dumb Waiter 2.0" - Like Jefferson's mechanical food elevator that appeared automated but depended on hidden slave labor, AI presents itself as magical automation while relying on invisible human workers. "So today you see AI is pitched to us as if you just put out a query and something comes back and there's been no human involved. There's tons of humans... it's not without humans, it's just that the human labor is hidden."
2. The "Pedal-to-the-Metal" AI Deployment is Actually Reactionary - Tech billionaires pushing for rapid AI development aren't revolutionaries but reactionaries. "The tech bros who seem to want the most rapid deployment of this stuff... They are not the revolutionaries. They are the reactionaries. The reason they want to do this pedal to the metal, rapid deployment of AI is to prevent change."
3. Jobs Were Invented and Can Be Reinvented - Employment as we know it was artificially created and can be reimagined. "Jobs were invented. Jobs were invented in the 11th and 12th century. When the charter monopoly came and said you're not allowed to be in business for yourself... jobs were invented. It means they can be reinvented or the economy can be re-invented."
4. We Have a "Last Chance" Window of Opportunity - AI represents a brief moment when fundamental change is possible. "There's also the same opportunity, which is why I'm excited that same 1991/92/93 opportunity, there's a new technology that hasn't quite settled, the clay is still really wet. And the possibilities are really are wide and many."
5. Slowing Down AI Development is More Revolutionary Than Speeding It Up - Rather than rushing deployment, we need time for thoughtful implementation. "What if we slow down enough to have distributed access to this technology? To look at more environmental ways of doing it... but really look at what do we want to do and have enough time to... ask deeper questions."
Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
The real McElroy: Isle McElroy on what it means to be a non-binary writer and how it might feel like to be born into the wrong body
The Taylor Swift or Lady Di of the early 20th Century: Shelley Fraser Mickle on Alice Roosevelt, the White House wild child
The Repressive Power of Artificial Intelligence: Kian Vesteinsson on the crisis of freedom on the internet in 2023
All the American demons are there: Jake Tapper on how returning to the late 1970's can help us understand the America of the early 2020's
Modern Britain and all that caper: Jonathan Coe on British chocolate, the Royal Family and its decision to marry the wrong Super Power
An Old Story Told Differently: Bethanne Patrick on 8 books reimagining the experience of first generation immigrants
Against the Romance of Transformation: Leon Weiseltier on America's love affair with the promise of personal and social change
Normalizing China: Gilles Guiheux on China's very ordinary history between 1949 and today
Against Green Capitalism: Charles Derber on how big money fuels extinction and what we can do about it
No, Men aren't Angels: Peter Slen on why the Federalist Papers is one of the ten books that has most shaped America
Dumb devices, dumb bureaucrats and dumb entrepreneurs: Keith Teare on FTC chair Lina Khan, FTX founder Sam Bankman-Fried and why the iPhone is on the brink of becoming radically more intelligent
Why Disorder may be the New Order: Jason Pack on how the global system itself has gone rogue and no longer conforms with the textbooks
Why Artificial Intelligence will make us smarter: W. Russell Neuman presents AI as a progressive moment in human evolution