Episode 2233: John Kay on why (almost) everything we are told about business is wrong
According to the Scottish economist Sir John Kay, author of The Corporation in the 21st Century, the Magnificent Seven tech companies that supposedly control the global economy aren’t quite as magnificent as we are led to believe. These corporations aren’t even really capitalist, he says, noting that companies like Amazon and Apple own surprisingly few physical assets and thus should be considered providers of “capital as a service”. Kay claims that today's big tech companies probably won’t maintain their dominance, citing historical examples like Cisco and U.S. Steel. He criticizes the contemporary corporate focus on individual leadership, deal-making and shareholder value, advocating instead for businesses built on trust and collective capabilities. And Kay expresses a deep skepticism about both Donald Trump's tariff policies and Elon Musk's recent involvement in government reform, suggesting that Musk’s success might have even undermined his sanity.
Here are the 5 KEEN ON takeaways from this conversation with John Kay
* Corporate dominance is typically temporary, not permanent. Kay uses historical examples like U.S. Steel, IBM, and Cisco to demonstrate that even the most powerful companies often decline or lose their dominance over time, suggesting today's "Magnificent Seven" tech giants may face similar fates.
* Modern corporations operate on a "capital as a service" model, owning surprisingly few physical assets. Unlike Henry Ford's vertically integrated empire, companies like Amazon and Apple primarily buy or lease the capabilities they need, with much of their value based on expected future profits rather than tangible assets.
* Business success is driven by collective capabilities, not individual genius. Kay challenges the "great man" theory of business history, arguing that innovations and progress come from teams of people working together with collective knowledge, rather than from singular visionary leaders.
* The term "capitalism" is outdated and misleading. Kay prefers "pluralist" or "market economy" to better describe modern economic systems, where value is created through networks of capabilities rather than traditional capital ownership.
* Corporate success should be built on trust relationships and long-term value creation, not short-term financial engineering. Kay criticizes the focus on deal-making and shareholder value maximization, citing examples like ICI and Marks & Spencer where this approach led to decline.
Sir John Kay, fellow of St John’s College, Oxford, has a distinguished career in academia, business, and finance. His writing, which includes the best-selling Other People’s Money and a regular column for the Financial Times, has been recognized by numerous awards.
Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting the daily KEEN ON show, he is the host of the long-running How To Fix Democracy interview series. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.
Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Jamie Susskind: How the Digital Republic Could Deepen Democracy and Compound Freedom in the 21st Century
Bernhard Poerksen: Can an "Editorial Society" Heal Our Digital Fever of Misinformation and Lies?
Max Holleran on NIMBYism vs YIMBYism: How to Reinvent the City to Solve the Homelessness Pandemic
Jonathan Rauch Contemplates (and Fears) a Post-Democratic America
Ian Buruma: What to Make of America On Its 246th Birthday
Daniel Birnbaum: Wassily Kandinsky and the Uncannily Contemporary Origins of 20th Century Abstract Art
George Monbiot on How to Feed the World Without Devouring the Planet
Verlyn Klinkenborg on How to Write Well About Nature: Simplify Language, Empathize With Other Creatures, and Use Your Eyes Like a Hawk
Elizabeth Sandifer: Why a Bloody End to Democracy in America Is Not Only Likely But Maybe Even Inevitable
Andrew Hodges on Alan Turing and Why One of the 20th Century's Most Iconic Figures Remains So Relevant in the 21st Century
Chris Miller: Is It Possible That the Russians Are Now Winning the War in Ukraine?
Margaret Mitchell: Can Big Tech Be Reformed to Make It More Ethically Responsible In Its Development of Artificial Intelligence?
Robert Pearl: How the Seemingly Parallel Pandemics of Covid, Anxiety, and Gun Violence Are All Part of the Same Existential Crisis of American Healthcare