Episode 2233: John Kay on why (almost) everything we are told about business is wrong
According to the Scottish economist Sir John Kay, author of The Corporation in the 21st Century, the Magnificent Seven tech companies that supposedly control the global economy aren’t quite as magnificent as we are led to believe. These corporations aren’t even really capitalist, he says, noting that companies like Amazon and Apple own surprisingly few physical assets and thus should be considered providers of “capital as a service”. Kay claims that today's big tech companies probably won’t maintain their dominance, citing historical examples like Cisco and U.S. Steel. He criticizes the contemporary corporate focus on individual leadership, deal-making and shareholder value, advocating instead for businesses built on trust and collective capabilities. And Kay expresses a deep skepticism about both Donald Trump's tariff policies and Elon Musk's recent involvement in government reform, suggesting that Musk’s success might have even undermined his sanity.
Here are the 5 KEEN ON takeaways from this conversation with John Kay
* Corporate dominance is typically temporary, not permanent. Kay uses historical examples like U.S. Steel, IBM, and Cisco to demonstrate that even the most powerful companies often decline or lose their dominance over time, suggesting today's "Magnificent Seven" tech giants may face similar fates.
* Modern corporations operate on a "capital as a service" model, owning surprisingly few physical assets. Unlike Henry Ford's vertically integrated empire, companies like Amazon and Apple primarily buy or lease the capabilities they need, with much of their value based on expected future profits rather than tangible assets.
* Business success is driven by collective capabilities, not individual genius. Kay challenges the "great man" theory of business history, arguing that innovations and progress come from teams of people working together with collective knowledge, rather than from singular visionary leaders.
* The term "capitalism" is outdated and misleading. Kay prefers "pluralist" or "market economy" to better describe modern economic systems, where value is created through networks of capabilities rather than traditional capital ownership.
* Corporate success should be built on trust relationships and long-term value creation, not short-term financial engineering. Kay criticizes the focus on deal-making and shareholder value maximization, citing examples like ICI and Marks & Spencer where this approach led to decline.
Sir John Kay, fellow of St John’s College, Oxford, has a distinguished career in academia, business, and finance. His writing, which includes the best-selling Other People’s Money and a regular column for the Financial Times, has been recognized by numerous awards.
Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting the daily KEEN ON show, he is the host of the long-running How To Fix Democracy interview series. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.
Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Dan Hampton: Why the World Owes America a Great Debt For Its Participation in the Second World War
Azeem Azhar: Why, In an Age of Exponential Technological Change, Does So Little Seem to Change in Politics?
Lisa Lewis: Why the Crisis of Teenage Anxiety Might Begin and End With Sleep Deprivation
Mark Lee Gardner: Rather Than Jefferson or Washington, Should Americans Be Celebrating Indigenous Leaders Like Crazy Horse and Sitting Bull As Their Greatest Historical Figures?
Chris Stokel-Walker on a Digital Brave New World: Are We Entertaining Ourselves to Death on TikTok?
Gian Volpicelli on the Crypto-Crash and Why the Party Might Finally Be Over
Stephen Wertheim: Why Joe Biden Should Be Supporting Sovereignty and Not Democracy in Ukraine
Bob Keefe: Can American Capitalism Really Be an Ally in the War Against Climate Change?
Introducing Intelligence Squared US
Britt Halvorson: How to Reimagine White Supremacy in the Heartland of the American Midwest
Garrett Graff: How Are Watergate and the January 6th Insurrection Similar? Nixon and Trump's Shared Paranoia and Isolation From the Outside World
Emma Jacobs: How Do We Define Adulthood in a Time When We've Created a Cult of Childhood?
Ewen Spencer on What Writers and Photographers Have in Common