555: 3 Ways to be Better Cafe Manager

555: 3 Ways to be Better Cafe Manager

Author: Chris Deferio August 11, 2025 Duration: 28:45

Becoming a great manager is as much for other people's benefit as it is for your own. In order to do this you have to see it as a practice that incorporates certain mindsets and habits that contribute to developing you into the kind of person who can guide and develop others 

Today on the show we will talking about three very important areas that managers should be focused on incorporating and improving as they work throughout the week. 

My advice...practice these things intentionally and work at recalling your day and your week every week as you plan the next one. See where you did great and keep it going, or see where you were challenged and improve it next time. 

I hope this episode helps jump-start your transformation. Please listen to the episodes below and treat it like a cafe manager mini-university.

If you are here and listening it means you already want to get better. I know you can do it and I am thankful for the work you are putting in to serve others well! 

Related episodes!

 

KEY HOLDER COACHING GROUPS! 

Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting? 

Then you need to apply to join Key holder Coaching Groups! 

Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS


 

KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING!

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email 

chris@keystothshop.com

of book a free call now: 

https://calendly.com/chrisdeferio/30min 

 

 


SPONSORS

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www.pacificfoodservice.com

 

 


Running a coffee shop is about so much more than pulling great shots. It's a complex dance of craft, culture, and commerce that demands a unique kind of leadership. That's the space where Keys To The Shop : Equipping Coffee Shop Leaders lives. Hosted by Chris Deferio, this podcast digs into the real, often unspoken challenges faced by owners, managers, and aspiring leaders in the specialty coffee world. Each conversation moves beyond abstract theory to deliver concrete, usable strategies you can apply directly to your operation. You'll hear from a diverse range of voices, including seasoned coffee professionals and insightful experts from other fields, all focused on the practicalities of building a thriving business. Episodes tackle the full spectrum of running a shop, from daily systems and financial health to fostering a positive team environment and developing your own skills as a leader. The aim is to provide a genuine resource for growth, whether you're looking to refine your barista program, improve your shop's profitability, or scale your vision thoughtfully. Tune in for honest discussions that equip you with more than just inspiration-they offer the tangible keys to building a better, more sustainable coffee business. This podcast understands that your passion is for coffee, but your success depends on mastering the craft of leadership.
Author: Language: English Episodes: 100

Keys To The Shop : Equipping Coffee Shop Leaders
Podcast Episodes
559: Myths Coffee Shop Owners Believe Part 2 [not-audio_url] [/not-audio_url]

Duration: 38:54
And the myths just keep on coming! Welcome to part 2 of the series on Myth Coffee Shop Owners Believe. The goal here is to create space and slow down long enough to critically and intentionally examine ideas before we ad…
SHIFT BREAK! The Trend of Backwards Hospitality [not-audio_url] [/not-audio_url]

Duration: 15:05
Who is it we are serving when we start or work in the coffee shop? If you listen to a lot of the way people talk today, you might think we expect customers to serve our needs more than we pursue meeting the needs of and…
Shift Break! The Problem of Commiseration [not-audio_url] [/not-audio_url]

Duration: 9:35
In forums, trade shows, and conversations everywhere, people are talking about their problems, and that's not a bad thing! The problem starts when the talk is not productive and starts to warp reality and damages our abi…
556: Myths Coffee Shop Owners Believe Part 1 [not-audio_url] [/not-audio_url]

Duration: 27:44
What we believe is often a mixture of what we heard , what we have experienced, and what is convenient for us in the moment. The truth is, we are desperate for certainty and as our desperation grows, our ability to be re…
SHIFT BREAK! Considering the Future You When Making Decisions [not-audio_url] [/not-audio_url]

Duration: 10:49
Have you ever made a regrettable decision in the moment that you would have made differently if you had given yourself a bit more time and space to reason it through? I think we have all been there. Many are there right…
SHIFT BREAK! The Right Place for Creativity in the Cafe [not-audio_url] [/not-audio_url]

Duration: 14:38
We like to use the word "creativity" when describing ideal traits in coffee shop staff. In some ways, this is admirable and very useful, for a lot of us though, without exploring and establishing the details behind it an…
554: Formal Education vs Real World Experience : Which is Better? [not-audio_url] [/not-audio_url]

Duration: 30:25
What is necessary before opening a cafe? Which is better to prepare you for the challenges and opportunities you will be presented with in your career and as an owner of a coffee shop? This question is asked often by peo…